CONDITIONS
Contract type: Permanent, full-timeLocation: Dublin, on-sitePlease note: expert level of spoken and written German language skill required for this position.
IN A NUTSHELL
This Team Lead role offers a dynamic opportunity to leverage your skills and experience at MD7. The Team Lead (TL) is responsible for the daily operation and productivity of the assigned team and project to ensure all activities are completed in accordance with company policies, as well as all procedures/guidelines specified by the customer. This position will support the Project Manager to develop and implement process changes / guidelines / trainings related to quality control and departmental efficiency by coordinating with other team leads and colleagues working on the same customer projects. If you thrive on unravelling intricate puzzles, leading teams to victory, and building strong relationships with internal stakeholders, then step into the spotlight as a Team Lead at MD7. Your goal? To manage, motivate and train the sales team to execute tasks / projects within the parameters defined by MD7 management and carriers as well as making sure the team achieves the assigned revenue targets. The Team Lead is also responsible for maintaining a high level of personal sales where possible, thus leading by example.
DAY TO DAY
Team leadership: Manage a team of successful Lease Consultants; Provide ongoing coaching, training and feedback; Delegate tasks effectively; Foster a collaborative and supportive work environment; Oversee productivity and workflow of assigned team, which includes review of quality and quantity of work accomplished; Monitor department quality metrics; Management of the daily, monthly, quarterly and annual completion of quality goals and standards. Performance Management: Set clear expectations; Assign written targets; Complete monthly and quarterly check-ins; Complete pipeline overviews & providing forecasts; Consult with HR and line management on performance and personnel issues; Problem solving: Effectively identify and assess project issues; Utilise critical thinking and analytical skills to develop innovative solutions; Effectively manage resources, timelines, and client expectations to ensure project successClient relations: maintaining open and effective channels of communication with the client/s to ensure that MD7 is meeting objectives and delivering value through our project performance and relationship management; communicating client updates and/or requests to the team in a timely manner; Submit cases to the client in liaison with the LCs; Co-ordinating Client needs for process improvementReporting: Create reports that track project performance against goals; Present reports to internal and external stakeholders; Use data to identify areas for improvement and optimise project delivery; Communicate changes to any reporting requirements to the team for implementation; Updating our HRM platform regarding sick leave / annual leave / overtime; Updating of internal Sharepoint with all relevant documentation / guidelines
REQUIRED SKILLS
Expert level of spoken and written German language skills requiredFluency in English language written and Spoken is skills requiredMinimum of 1 year experience successfully leading a teamMinimum of 2 years’ experience in a sales / negotiation / B2B phone sales is desired, but not requiredSolution driven mentality, with demonstratable experience negotiating or persuading others to take actionDemonstrated ability to execute an effective sales process and lead a team The ability to prioritise, self-motivate with initiative to work steadily without direct supervisionEffective time management skillsAttention to detail, analytical skills, patience, coaching and leadershipMust be comfortable placing outbound calls Experience in the mortgage, insurance or real estate industry is helpful but not requiredSoft skills such as:Strong communication skillsExtreme ownershipFacilitator of proactive team spiritDrive for continuous improvementDecisiveComputer skills with proficiency in Outlook, Word, PowerPoint and especially ExcelWe know that not all requirements may apply to you. But if you come to us with the right level of commitment and enthusiasm for the job, we can achieve a lot together!
BENEFITS
28 days increasing annual leave (33 Days Cap)2 days of volunteer leave per yearHealth insuranceDental insuranceGym membership allowancePrivate retirement savings account (PRSA)Third party employee assistant program (EAP)Uncapped referral bonuses of 2,000.00 € per hireCycle to work schemeTaxsaver schemePrime D2 city centre location Companywide competitions and gamesMonthly team events and quarterly company eventsQuarterly company-sponsored volunteer eventsConnect-In: support from a designated colleague during your onboardingInternal development opportunities across our international offices
About us
With over 400 employees worldwide at MD7, we are a small-big company on the verge of becoming a big-small company. We are proud to have 5 European offices across Ireland, Germany, Spain, and The Netherlands. As the experts for digital infrastructure solutions, we help our clients establish mutually profitable long-term partnerships with property owners for mobile phone antennas and EV charging stations. We support the full circle process for our partners from initial contact to leasing agreements and continued customer assistance. Our Core Values are the heart of our operations. Over the last two decades, we've fostered a culture of respect, collaboration, and individual empowerment, while striving to achieve our big goals. Find out more about our Core Values, our Purpose and Vision here. If you are looking for an exciting career opportunity within a fast-paced, international environment, you may have just found your place to be. Come and join our mission to help connect the world and, in doing so, impact the lives of people and communities. WE TAKE GOOD CARE OF YOU At MD7, we approach everything we do with a deeper level of care and respect for people. We strive to make a difference in the lives and communities of our team members and partners. That's why MD7 offers different ways for our people to experience well-being, personal growth, and overall satisfaction. When you feel good, you do your best work and live your best life. CAREER DEVELOPMENT We are committed to providing learning and development opportunities for all MD7 employees. In fact, in 2023 we promoted 22% of our employees into leading positions to support our growth. We can proudly say that our entire leadership team has been promoted internally. WHAT TO EXPECT WHEN YOU APPLY If we have piqued your interest, we are delighted to receive your application. In line with our Core Values, it is our goal to respond to every applicant in a timely manner. In the upcoming weeks, keep an eye on your emails and spam folder to make sure you don’t miss our response.