Job Title: Logistics and Planning Administrator
Overview
This is a hands-on role responsible for the administration and coordination of all sales order activity from order receipt through to delivery.
Key Responsibilities:
* Input and process all orders onto the system in an accurate manner to ensure the correct pricing structures and credit control procedures are adhered to.
* Liaise with production and supply chain personnel to ensure our customers' expectations and agreed delivery schedules are met.
* Ammend all returned delivery dockets and returned stock on the system and prepare for invoicing.
* Verify and validate customer addresses to ensure accurate and timely deliveries.
* Update and maintain a database of accurate delivery locations.
* Identify opportunities to reduce delivery costs and improve operational efficiency.
* Resolve customer queries and complaints related to delivery and routing.
* Process PODs.
* Set automated reorder points for each storage tank based on consumption rates and lead times.
* Trigger automatic replenishment orders to the supplier when stock levels reach the reorder point.
Route Planning
* Optimise routes to minimise distance, time, and fuel consumption while maximising delivery capacity.
* Consider factors such as traffic patterns, road conditions, and delivery time windows.
* Proactively identify potential issues and risks in route planning and take preventive measures to avoid disruptions.
* Determine the optimal load distribution for each vehicle to maximise space utilisation and minimise the number of trips.
* Assign appropriate vehicles based on load requirements, vehicle capacities, and route characteristics.
* Allocate time slots for each delivery based on customer preferences and operational constraints.
* Coordinate delivery schedules to avoid conflicts and delays.
* Monitor delivery progress in real-time using GPS tracking systems.
* Address any unforeseen issues, such as traffic congestion or vehicle breakdowns, to minimise disruptions.
Fuel Theft and Spillage Detection
Requirements
* At least 3 years' experience in a similar role.
* Knowledge of transportation regulations, safety standards, and environmental guidelines to ensure compliance in logistics operations.
* Familiarity with geographical locations, road networks, and traffic patterns to create optimal delivery routes and minimise transit times.
* Experience using route planning software, telemetric systems, GPS tracking, and other logistics-related technologies.
* Strong organisational skills to manage multiple delivery schedules and maintain accurate records.
* A structured approach to ensure accurate data input and route planning, minimising errors in delivery schedules and inventory management.
* Effective communication and collaboration with drivers, dispatchers, customers, and other stakeholders to relay critical information and manage expectations.
* The ability to work under time pressure, prioritise tasks, and meet deadlines to ensure on-time deliveries.
* Flexible and adaptable to manage unexpected changes, such as traffic disruptions or delivery delays, and quickly adjust route plans accordingly.
* A drive to deliver exceptional customer experience by ensuring timely and accurate deliveries.