We are currently recruiting for the role of Service Delivery Analyst on behalf of a Financial Services organisation.
Contract Type: 6 month FTC
Workplace Type: Hybrid - Dublin City Centre based
Brilliant opportunity to join a reputable organisation with a competitive salary offering.
Responsibilities:
- Analyse reports and dashboards provided.
- Attend Service Reviews and operational calls to ensure terms of Service are upheld.
- Prepare reporting and distribute to relevant parties.
- Establish and report on Continuous Service Improvement plans and collaborate with stakeholders on 3rd party process development.
- Support the IT Controller to ensure all IT controls are reported and available for compliance auditing.
- Oversee suppliers on audit finding remediation.
- Manage the Third Party Risk Management engagement with FCRM suppliers.
- Support on DORA project.
Requirements:
- 3-5 years previous experience in an Irish Financial Services organisation within Service Delivery.
- Qualification or equivalent in relevant specialism.
- Keen understanding of a highly regulated industry and proven exposure to contract management.
About the job:
Specialism: Technology
Focus: IT Audit
Experience Level: Entry Level
Location: Dublin City Centre
Salary: €60,000 - €75,000 per annum
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates.
Come join our global team of creative thinkers, problem solvers, and game changers. We offer accelerated career progression, a dynamic culture, and expert training.
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