Main Street Store Manager
Our ideal candidate will be responsible for ensuring the store operates efficiently and effectively, providing our customers with excellent customer service and a fresh food offering at all times.
The successful applicant will have/be:
* A minimum of 2 years experience in a relevant retail management position
* An understanding of how to achieve key performance indicators (KPIs) and targets
* Strong knowledge and experience of reading and actioning reports
* Good knowledge of Microsoft Office (Excel, Word)
* Excellent communication skills
* Good delegation skills
* A highly driven individual with a strong work ethic
* A passion for grocery retail
* Able to thrive in a fast-paced working environment
Main Duties:
1. Live Centra brand values: Proud, Energetic, Imaginative, and Community-Based
2. Oversee and ensure the smooth running of the store
3. Set, monitor, and achieve sales targets with the team on gross profit margin, net margin, waste, and other KPIs as agreed with the Store Owner
4. Implement planograms correctly and ensure the correct range is in place in store
5. Manage employee rostering and annual leave, maintaining accurate and secure records
6. Engage with the Store Owner on a regular basis
7. Ensure merchandising and presentation of the entire store is of the highest standard at all times, in accordance with relevant store planograms and guidelines
8. Develop and promote good communication between employees and management in a safe, respectful, and inclusive environment
9. Deal with customer queries efficiently, professionally, and consistently with store policy
10. Engage with new initiatives and embrace new ways of working
This role requires a high level of commitment, energy, and enthusiasm. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and contributing to the success of our business, we would love to hear from you.
We offer a competitive salary package and opportunities for career advancement.