Administration Support, Community Employment (CE)
This is a Community Employment vacancy, to confirm you are eligible please contact your local Department of Social Protection.
Applicants must provide suitable references and be prepared to undertake Garda Vetting where applicable.
JOB DESCRIPTION
Job Title: Administration Support
Purpose of Job: To provide essential administrative support to Threshold’s frontline housing advice and advocacy services for those renting, experiencing tenancy problems and at risk of becoming homelessness.
Reports to: CE Supervisor
MAIN TASKS AND RESPONSIBILITIES
Supporting Frontline Services
Providing administrative support to frontline advice and Tenancy Protection Service staff in assisting with the setting up, maintaining and closing off of cases on our client database.
Assist with any required paperwork and correspondence in relation to client cases.
Ensure client files are accurate and up-to-date.
Cover reception where required.
Assist with the handling of post.
Assist in the correct filing of documentation across the office and ensuring that paperwork is not left unattended
Any other relevant tasks
Policy, Legal, Communications and Research
Assist with periodic surveys of clients for campaigning, research and legal purposes.
Assist in the organising of and hosting of events such as annual report and other report launches
Maintain and update relevant mailing lists
Deal with enquiries by phone, email and other
Any other relevant tasks
Head Office including fundraising and HR
To support the fundraising team through the processing of post and donations received in response to campaigns.
Input donations to our donor database and update database where required.
Provide administrative support to HR Coordinator.
Share in the necessary administrative and domestic tasks (including updating information, filing, and compiling statistics) to assist head office support front line services.
Deal with enquiries by phone, email and other
Skills Requirements
Good Communication skills, both written and verbal
A good level of basic IT skills to include Word, Excel and Outlook.
Ability to follow instruction and act on own initiative
Commitment to learning and developing
Previous experience in using a client database is desirable