**Job Summary:**
MCS Group is currently working with a worldwide company that specialises in the customisation and installation of cloud-based technology and supporting those systems for their customers. They require an Implementation Specialist to support clients throughout the whole process from installation to support requirements.
Key Responsibilities:
* Interacting with clients to understand system requirements.
* Executing and constructing a solution aligned with client requirements.
* Delivering continuous software assistance to our established client base.
* Monitoring and overseeing project advancement.
* Devising optimisation strategies and delivering exceptional customer service.
* Coordinating with all internal departments.
* Performing miscellaneous tasks as necessary.
Requirements:
* Effective verbal and written communication abilities, comfortable with external presentations.
* Proficiency in MS Excel.
* IT adeptness with troubleshooting skills.
* Integrity.
* Readiness to acquire new knowledge.
Desired Skills:
* Background in project management.
* Experience with Time & Attendance or HR software implementation.
* Proficiency in ERP systems.
Benefits:
* Monday - Friday Hybrid working.
* Ballymoney Based office.
* Salary Up to £35,000.
* Many more great benefits to offer.