Overview
Desktop Support Engineer
Fixed Term Contract until October 31st
We are seeking an experienced Desktop Support Engineer to join our Managed Services Team, working on a dedicated team for a prestigious client, supporting a multi-technology IT environment.
The successful candidate will work with various technologies, including Microsoft Servers, Exchange, Active Directory, VMWare, Citrix, Cloud (Azure), and the latest Microsoft applications & solutions.
The role involves:
• Monitoring and managing customer infrastructure
• Provisioning accounts and equipment
• Providing desktop support for customers
• Supporting Windows Desktops, Outlook, Networks, MS Office, O
• Configuring Microsoft Server, Exchange, Active Directory
• Maintaining and building current documentation
• Hardware troubleshooting
• Interacting with and managing third parties
• Application troubleshooting and support
• Imaging and deployment
• Managing file permissions and access rights
• Configuring and supporting mobile devices
Experience:
• 1+ years in a technical support environment (required)
• Application Support – 1st Level
• Windows Servers, Active Directory, Microsoft Exchange, MS Office – Level 1 support
• Office and Virtualization experience advantageous
• Customer Services, Call Handling
Prioritised accreditations include:
• Microsoft Specialist certification in Windows 10
• A Microsoft MCP for Client or Server OS
• Comptia A+
Candidates will gain exposure to:
• All Microsoft Operating Systems
• Windows Servers
• Virtualization – Vmware, Citrix, Hyperv
• SMB Networking Environments
• Unified Communications
• Remote Access Solutions
Benefits:
Competitive salary, employer pension scheme, private health insurance, laya employee assistance scheme, sports & social club, cycle to work scheme, tax saver travel scheme, wellness committee. Development plans are provided to help employees obtain professional accreditations.