Job Title: Data Center Technician, Data Center Operations
We are seeking skilled Data Center Technicians to join our Infrastructure Operations team. Data Center Technicians resolve and troubleshoot a range of data center infrastructure issues including hardware, fiber, networking, and related problems.
You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team and gain troubleshooting skills on different hardware and software cases.
Key Responsibilities:
* Diagnose and repair hardware and network problems
* Troubleshoot events within internal Service Level Agreements (SLAs)
* Perform root cause analysis of equipment failures
* Manual handling and lifting of equipment may be required
* On-call rotation reaction to off-duty emergency calls
* Rack Decommission activities
A Day in the Life:
In this role, you'll work on our advanced ticketing system, managing a diverse workload and solving complex server hardware issues. You'll be part of a collaborative team that keeps our cloud infrastructure running smoothly, responding to both automated directives and team leadership with exceptional time management and adaptability.
About the Team:
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Minimum Requirements:
* High school or equivalent diploma
* +1 year of experience with server or computer hardware troubleshooting and repair
* Valid EU driving license