Job Summary
The Command Center Administrator is responsible for maintaining situational awareness to ensure the security of NYSBA critical infrastructure and assets, as well as, the safety of the traveling public. This role involves a combination of active and passive monitoring methodologies to assess the overall security, traffic, and safety posture of all five bridge facilities operated by NYSBA.
Duties and Responsibilities
* Maintain situational awareness through active and passive monitoring methodologies to ensure the security and safety of NYSBA's critical infrastructure and assets.
* Coordinate incident response and management for all security and traffic-related incidents occurring on NYSBA property.
* Conduct routine testing of NYSBA technologies and equipment to ensure continuous functionality.
* Perform administrative tasks in support of daily operations, including obtaining shift coverage and answering calls.
* Work extended and/or irregular hours, including nights, weekends, and holidays, with flexibility in work location.
* Make decisions during emergency incident response and in stressful situations, requiring critical thinking skills.
Qualifications
* High School Diploma or equivalent.
* Valid New York State Driver's License.
* Three years of experience in a Command Center Operator, Emergency Service Dispatcher, or comparative emergency management role.
* SUCCESSFUL COMPLETION OF THE DEPARTMENT OF HOMELAND SECURITY AND EMERGENCY SERVICES (DHSES) STATE EMERGENCY OPERATIONS CENTER (SEOC) NEW YORK RESPOND (NYR) SYSTEM TRAINING CAN BE ACQUIRED WITHIN 6 MONTHS OF EMPLOYMENT.
* SUCCESSFUL COMPLETION OF THE DEPARTMENT OF HOMELAND SECURITY AND EMERGENCY SERVICES (DHSES) STATE EMERGENCY OPERATIONS CENTER (SEOC) COURSE TRAINING CAN BE ACQUIRED WITHIN 6 MONTHS OF EMPLOYMENT.
* APPLICABLE FEDERAL EMERGENCY MANAGEMENT AGENCY (FEMA) NATIONAL INCIDENT MANAGEMENT SYSTEM (NIMS) COURSE CERTIFICATIONS (IS-100, IS-200, IS-241, IS-700 AND IS-1300).