Medical Secretary Grade IV Permanent & Temporary Panel (Under the Governance of Mercy University Hospital Cork CLG.)
The Grade IV Medical Secretaries are essential members of the support services administration team. Their role is to provide an efficient secretarial and administrative service to the consultants, acting as a first point of contact. They must communicate effectively with, patients, all departments within the hospital as well as with external parties, maintaining a high standard of customer care at all times. Responsibilities: Providing an efficient secretarial and administrative service to the department, acting as a first point of contact.
Communicate effectively with all departments within the hospital, patients and external parties, maintaining a high standard of customer care at all times.
Organise admissions by liaising with Bed Management and booking necessary investigations for admissions.
Compile any necessary statistics.
Liaise with outside agencies.
Dealing with all telephone enquiries from patients, relatives, G.P.
's etc.
Eligibility Criteria - Candidates: Hold a relevant Administration qualification and have achieved a high level of proficiency in same.
Possess excellent communication, interpersonal and organisation skills, and have the ability to work on his/her own initiative.
Be very patient focused with an approved record of managing sensitive and confidential information.
Be a highly motivated self-starter with demonstrable competence in a stand-alone administrative role.
Have a comprehensive knowledge of administrative processes and IT skills (to encompass database and excel) to assist in the delivery of a coordinated approach to patient care.
Database administration.
Previous administrative experience of at least two years.
Accuracy and attention to details in respect of data entry.
Effectively manage time and resources.
Flexibility, problem solving and initiative skills including the ability to adapt to change.
The ability to work both independently and as part of a team.
Leadership potential and strong team skills, flexible approach is required.
Possess a broad understanding of medical terminology.
Knowledge and experience of the Healthcare Records environment is desirable.
IPMS experience is desirable.
Closing Date for applications is 1pm on Tuesday, 4 February 2025.
MUH reserve the right to create a panel for this post from which permanent, fixed term and specified purpose vacancies of a full or part time duration may be filled.
Full Job Specification available on request.
Terms and conditions of employment are in accordance with the Department of Health and Children regulations.
Mercy University Hospital is an equal opportunities employer.
Canvassing will disqualify.
Mercy University Hospital (MUH) MUH is a growing voluntary hospital in the heart of Cork City.
We have over 1,500 staff providing complex diagnostic, medical and surgical care through our inpatient, day patient, outpatient and emergency services.
We are a teaching hospital, a centre of national and international excellence, and are renowned for our research and tertiary services.
Providing 24/7 acute surgical, acute medical and critical care, MUH now has multiple sites across the city and continues to expand. We support staff development with approx.
100 promotions annually. We prioritise work life balance with 28% of our team working part time hours. We offer nationally agreed enhanced Salary Scales, Pension Scheme, excellent holidays, canteen, and Study Leave and Assistance. And from Cardiac Care to Intensive Care, our varied specialist services offer real career choice to our team. And finally, we live by our Core Values of Compassion, Excellence, Justice, Respect and Team Spirit.