Certa Ireland is a wholly owned subsidiary of DCC plc and is part of the Energy Division of the Group. We were born out of the combination of successful Irish energy brands. We are one of the country’s leading home heating oil, commercial fuel, and agricultural diesel suppliers, in addition to other business divisions including retail forecourts, fuel card services and lubricants. In recent years Certa Ireland has grown with the acquisition of Campus Oil, Jones Oil, two lubricant businesses, and the establishment of the Certa forecourt network. What unites each of these brands is a powerful entrepreneurial spirit, a culture of high performance and agility and is underpinned by exceptionally strong customer service.
DCC plc is one of Ireland’s most successful organisations, operating in various sectors including Energy, Technology and Healthcare. With annual sales of over €18 billion, and operations in 21 countries spanned over 3 continents, DCC employs more than 15,400 people around the globe. Being a part of our parent company means that while we retain the agility and local resonance of a smaller organisation, we also benefit from the strength and scale of our parent company.
Principal Objective of Position:
To load, transport and deliver energy products in a prompt, professional and safe manner in accordance with Company and legal standards. To collect payments as required from customers for deliveries received and to ensure truck and maintenance schedules/paperwork are completed accurately and on time.
Key Responsibilities:
Safety First:
1. Our priority on safety has always been the foundation of our sustained success in business.
2. We always prioritise the safety of our employees, contractors, customers and any others who may be affected by our business activities.
3. This is why we continuously look for ways to improve our culture, systems, and our processes around safe practices.
Customers:
1. To treat all customers in a professional and courteous manner.
2. To provide all customers with a safe and professional service in accordance with company delivery procedures.
3. Maintain good relations with existing customers.
4. Promote the company, service and products at all times.
5. Be alert to sales opportunities and pass relevant leads to the Depot/Sales Team.
Vehicles:
1. Drive your vehicle in a courteous and safe manner with regard to other road users and in accordance with road legislation and company policies and procedures.
2. Ensure the best care and use of the Company’s vehicle and equipment.
3. Report vehicle defects to supervisor immediately.
4. Drive your vehicle in the most efficient way possible, ensuring the highest standards of road safety.
Vehicle Loading and Delivery:
1. Load/unload your vehicle safely in accordance with Company procedures and legal standards.
2. Deliver fuel to customers in a safe efficient manner in accordance with Company procedures.
3. At all times handle fuel giving due care and regard to the environment.
4. Load your vehicle taking into consideration delivery route and load distribution required for each day.
5. Report any spillage immediately to your supervisor, attempt to contain the spillage in accordance with Company standards.
Administration:
1. Complete the drivers stock reconciliation on a daily basis.
2. Complete a loading docket for each loading to your truck and update driver tablet as required.
3. Ensure all delivery dockets are kept in an orderly fashion and handed into the office at the end of each day.
4. Complete daily and weekly vehicle checklists as required.
5. Read the Company Drivers Handbook carefully and follow the guidelines as required.
6. Complete detailed written incident reports.
Other:
1. At all times carry out all operational aspects of job with regard to documented company policies, procedures and safety information contained in the Drivers Handbook and other Company documents.
2. Avoid loss or damage to goods or property.
3. Participate in all company training and awareness programmes.
The above description is a general outline of the requirements of the role. It is not intended to be exhaustive and may be added to in the future depending on the needs of the business.
Core Competencies:
1. Have a current HGV License with minimum category C.
2. Driver CPC Qualified.
3. Driver ADR Qualified.
4. Driver’s tachograph card.
5. Ability to work on your own initiative.
6. Computer literacy (basic).
Our Values:
Safety First: Our priority on safety has always been the foundation of our sustained success in business. We always prioritise the safety of our employees, contractors, customers and any others who may be affected by our business activities. This is why we continuously look for ways to improve our culture, systems, and our processes around safe practices.
Bold & Courageous: We embrace challenges with the determination to succeed. We push our boundaries and challenge the status quo. Every day we strive to understand the limits of “what’s possible?” and “why not?”. Both as individuals and as a collective, we strive to find innovative solutions to problems for our shared future and achieve our goal of becoming Ireland’s most loved, most efficient and most profitable energy brand.
One Team: We are one team and work with a shared vision; which is to always do the right thing for our customers, our businesses and our people. Internally, we operate without silos, and we say what we feel, we’re always respectful, honest and empathetic to different views and opinions, embracing diversity and nurturing inclusivity. We’re problem solvers who are never afraid to take the initiative and personal ownership of the part that we play. Our one-team culture means that we’re stronger together and are capable of accomplishing great things.
Irrepressible Performance: We at Certa share a collective entrepreneurial spirit, an agile approach to solving problems, a passion for accuracy, a dedicated work ethic and an unwavering commitment in serving our customers. Performance is at the heart of what we do and it makes us continuously seek new ways to improve what we do. Our pursuit of excellence demands that each one of us bring a consistently strong performance to their work every day, thus ensuring the long-term success and growth of our business.
Customer Obsessed: We take pride in defying expectations. We keep on our toes and come up with fresh ways to do things in response to changing customer requirements. Our increased focus on being customer-centric across the organisation drives us to deliver the best-in-class experiences to our customers. This is what helps us build enduring and lasting relationships based on trust, value and respect. Our shared belief in environmental citizenship and our philosophy of small steps over time equals big strides, helps us build an energy-efficient future for our customers and for our planet.
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