Do you believe that sport has the power to uplift the mind? Does joining a truly purpose-driven brand align with your values? Well, then, we are looking for you.1. Job purposeTo support the store manager in meeting or exceeding store sales target.To work with the store manager to achieve brand standards in customer service and selling, product presentation, and merchandising.To assist the store manager in the recruitment, training, retaining, and development of high-quality team members.2. Position in the organisationReports directly to: Store ManagerGives leadership to: Supervisor, Sales Specialists, and Sales AssociatesIn his absence, replaces: Store ManagerIn his absence is replaced by: Store Manager or Supervisor3. Result fieldsResult field 1. To support the store manager in meeting or exceeding store sales targetAssist in maximizing sales and profitability through the effective management of store operations.Effectively control the store during periods when the store manager is absent, including showing commercial awareness and implementing initiatives to drive sales performance.Understand local market trends and competition and communicate this information to your manager.Understand and improve store performance by analyzing reports and KPIs such as conversion rate, units per transaction, and average transaction value.Result field 2. To work with the store manager to achieve brand standards in customer service and selling, product presentation, and merchandisingSupport and offer guidance to staff within the store, focused on the delivery of the required standards of (visual) merchandising, presentation, and promotional activity.Ensure consistent planning and execution of product flow.Manage back of house operations and share in the cleaning duties of the store where required.Result field 3. To assist the store manager in the recruitment, training, retaining, and development of high-quality team membersSupervise the staff within the store, under the store manager’s direction, ensuring staff are motivated and trained on an ongoing basis.Ensure best practice in terms of staffing levels, following the rotas and schedules described by the store manager.4. AuthorityAccording to limits of authority.5. CommunicationInternal: The contacts that are required to perform the described position, including employees from the Retail department and relevant subsidiaries.External: The contacts that are required to perform the described position, including suppliers.6. Job requirementsKnowledge and experienceTwo years of retail management experience required, including experience in coaching, counseling, and developing people.Bachelor’s degree in Business Administration or a related field (or 2 years’ additional experience in lieu of a degree).Experience with retail operations, budgeting, planning, customer service, people development, and management.Extensive experience in leading a top level of customer service in a brand retailer.Personal qualities/skillsExcellent skills in communication (written & oral), delegation, teamwork, flexibility, proactiveness, stress resistance, and analytical skills.Ability to communicate effectively and appropriately with customers and store personnel, maneuver around sales floor, stockroom, and store office; lift and carry 30 lbs/13.61 kilograms.Open availability and flexibility to work nights, weekends, store openings, and store closings according to the needs of the business.Basic computer skills, including Microsoft Word, Excel, and Lotus Notes.Able to effectively communicate in English (both written and verbal).7. Management ValuesRespectCommitmentHonestyIntegrityWe are ASICS. And our five letters have meaning. ‘Anima Sana in Corpore Sano’ or a Sound Mind in a Sound Body. We’re committed to supporting more people to experience the transformative power of movement.So, this is your chance to join a truly purpose-driven brand and become part of a family. You will join a company focused on creating an inclusive environment that fosters diversity and individualism, healthy bodies, and healthy minds.We look forward to receiving your application online.
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