Job Specification: Sales Administrator
Future Plastics, a leading aerospace plastics manufacturing company, seeks a highly organized and detail-oriented Sales Administrator to support the Sales team in Navan, Ireland.
About Future Plastics
We are committed to delivering high-quality, lightweight components for the aerospace industry. Our mission is to become a trusted partner for aerospace OEMs worldwide by providing innovative solutions that enhance performance, reduce costs, and contribute to sustainability.
Job Summary
The Sales Administrator plays a crucial role in supporting the Sales team and ensuring the smooth operation of sales activities. This position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities:
* Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as production and logistics to ensure timely order fulfilment.
* Provide Customers with Sales Acknowledgement's: Send sales acknowledgements to customers with confirmed pricing and lead times.
* Maintain Customer Database: Update and maintain the Customer database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.
* Handle Enquiries and Correspondence: Respond to customer enquiries promptly and professionally via email, phone, and zoom. Provide information about products, pricing, availability, and delivery schedules. Assist in resolving customer queries by coordinating with relevant departments.
* Assist in Sales Reporting: Prepare and generate sales reports, including sales performance and customer analytics. Provide regular updates on sales metrics to the Sales team and Senior management.
* Sales Support: Provide administrative support to the sales team. Assist with sales forecasting and budgeting.
* Maintain Customer Relations: Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction.
Requirements
* 5+ years in Sales Support or Customer Service roles.
* Third-level qualification an advantage but relevant experience will be considered.
* Advanced knowledge of Order Processing and ERP systems. Experience with M1 Manufacturing an advantage but training will be provided.
* Advanced knowledge of Microsoft Excel and MS Office suite.
* Excellent written and verbal communication skills with the ability to work effectively in a fast-paced and team environment.
* Strong numerical and analytical skills.
* Eagerness to learn and contribute to a dynamic manufacturing environment.
* Professional and friendly demeanour.
Working Arrangements
Job Type: Full-time
Pay: €35,000.00 per year
Benefits:
- Flexitime
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person