Role Title:Retail Store Manager - WicklowBusiness Area:01About This Role:Act as company representative in a customer facing business unit for a mobile brand, in accordance with policies and procedures, in interactions with existing and potential customers. Represent the company so as to maximize the customer base and revenue opportunities.Why This Role:With at least two years experience the role holder will be a customer focused and team player that is highly motivated and sales focused. Information exchange is a significant feature of the job with a necessity to clarify information of a more complex nature. There is a requirement for tact and diplomacy when dealing with others. Flexible - will be available for late night and weekend trading.Expectations From The Role:Key ResponsibilitiesUnderstand customer needs and provide them with a relevant mobile solutionMeet individual/team targets and objectivesResolve any issues/queries raised by customers with a view to minimizing churnAssist area manager with duties and ensure all tasks are carried out properly.Administrative duties – stock control, cash management, data entry.To be aware of and implement current and new policies and procedures.To keep updated on eir vs. competitors (Promos, Tariffs, Handsets etc)Requirements For A Successful Application:Knowledge, Skills & AbilitiesCandidates must be able to confidently engage our target audienceCandidates must be able to communicate simply and clearly in a manner that invokes trustCandidates must have an interest in mobile phonesQualificationsRelevant Diploma or equivalent certification is desirable2-5 years retail or sales experience is desirable, although relevant life experience will also be consideredIndustry knowledge desirableOther Benefits:22 days annual leaveAmazing staff offerRefer a friend programmeExcellent paid leave benefitsWellness programmeTaxsaver ticketBike to work schemeOn site parkingEmployee assistance programmeFree yearly flu vaccinationPension schemeDiscount for Laya healthcareSalary + Remuneration:Annual Salary + Competitive Commission Structure!
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