ROLE PROFILE Job Title: Guinness Storehouse Retail Back of House Stores Assistant Reports To: Retail BOH Team Leader Guinness Storehouse is Ireland's No. 1 visitor attraction and has a key role to play in the Diageo Home Brands agenda. It is Home to the Guinness visitor experience, which includes Retail, restaurant and bar facilities, corporate training and event facilities, Open Gate Brewery, Roe & Co., company archives and Diageo's alcohol responsibility zone. Dimensions: 1,700,000 + visitors p.a. a) Purpose of Role : It is our intent to recruit a multi-skilled staff member to operate successfully in a Back of House Store. Store Assistants will work mainly in our stock room and will support across all areas of the retail store. They will have a wide range of responsibilities including Customer service, Checking off deliveries, Stocktaking, Stock room planning Communication to retail teams. Picking & packing lists, Stockroom housekeeping amongst others. The Stores are open 7 days a week, so flexibility is required. b) Top Accountabilities Retail Operations: * Ensure that the Guinness Storehouse Retail Store receive courteous, friendly, and professional assistance always. * Anticipate Retail needs * Seek and strive for excellence in all aspects of the role * Ensure Standards of Performance are always followed * Maintain work area to agreed standards. * Assist in security procedures in liaison with Security Team. * Assist with stock control and stocktaking tasks * Update in back of house systems * Attend all training and commit to Storehouse policies and procedures * Ensure all deliveries are checked off correctly * Adhere to Health & Safety regulations * Stock replenishment * Risk mitigation and security of stores. * Run company reports c) Capabilities Be Authentic * Be yourself, stand up for what you feel is right and important * Build great relationships with those you work with, both internally and externally. * Take time to really understand the five Diageo Values, live them every day. * Be always honest and open; demonstrate high integrity. * Value the differences in people; treat everyone with dignity and respect. Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy. Skills: Retail Assistant Retail Warehouse Assistant Customer Service