Our client is seeking a Lead Facilities Coordinator to manage the delivery of on-site facilities services, ensuring a high-quality workplace experience. This role focuses on operational coordination, contractor management, and delivering exceptional customer service while maintaining a fun, safe, and efficient work environment.
Key Responsibilities
1. Proactively manage all site facilities issues, ensuring timely resolution.
2. Drive the consistent use of facilities tools and promote standard operating procedures.
3. Achieve and exceed KPIs and SLAs, using data to identify trends and improvements.
4. Act as the main point of contact for facilities services and provide solutions promptly.
5. Build strong client relationships and foster a culture of proactive engagement.
6. Lead and develop the facilities team, ensuring motivation, growth, and performance.
7. Manage supplier relationships, ensuring compliance with Health & Safety standards.
8. Oversee operational budgets, accruals, and financial compliance.
9. Implement and support workplace improvement initiatives and regional programs.
Candidate Requirements
1. Membership in an FM professional body (e.g., BIFM) desirable.
2. Strong understanding of Health & Safety practices (IOSH or equivalent).
3. Proven leadership skills and ability to develop and manage teams.
4. Experience in FM, M&E services, and project management in occupied environments.
5. Financial acumen with experience managing budgets and supplier contracts.
6. Excellent communication and IT skills.
Seniority level
Associate
Employment type
Full-time
Job function
Management
Industries
Facilities Services
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