Job Purpose
To assist the Management team in the efficient running of the gym to the highest standard in line with FLYEfit policies and procedures.
Duties and Responsibilities
Customer Care/Member Service
Provide outstanding customer service to our members. Manage feedback from members in a positive and efficient manner. Deal with any lost property issues, documenting details accurately.
Access Control
Manage any card issues, membership fraud, or membership issues in a professional and efficient manner following the policies and procedures set out by FLYEfit.
Supervision of FLYE classes
Instruct classes and help the team provide members with high-quality exercise classes which are run efficiently.
Gym Introduction
Conduct walk-throughs with potential new members, introducing the gym floor and options available to them to become a member.
Admin
Assist the Manager in the completion of all admin duties accurately, efficiently, and on time, while sending it on to the appropriate persons in a timely manner. This includes incident reports, gym safety manual, and ensuring the gym shift handover is communicated correctly.
Gym Care/Maintenance
Ensure the gym is clean at all times, reporting maintenance/gym faults efficiently and following up as required. Complete service reports correctly.
Health & Safety Duties
Help promote and maintain a safe gym at all times, give first aid as required, and be fully competent in fire safety.
Qualifications and Skills
* Flexible
* PT Qualified
* Approachable
* Ability to work in a fast-paced environment
* Ability to use initiative
* Knowledge of the Fitness Industry
Job Type: Permanent
Pay: From €13.50 per hour
Expected hours: No less than 25 per week
Additional pay:
* Performance bonus
Benefits:
* Bike to work scheme
* Employee assistance program
* Gym membership
Licence/Certification:
* Certified Personal Trainer (required)
Work Location: In person
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