Job Summary
We are seeking a highly skilled professional to assess travel insurance claims, provide fair outcomes, and deliver exceptional customer service. The ideal candidate will possess strong decision-making and problem-solving skills, excellent communication and organisational abilities, and knowledge of insurance principles and regulations.
Key Responsibilities
* Assess travel insurance claims and provide fair outcomes
* Communicate claim decisions clearly to customers
* Investigate potential fraud and recovery avenues
* Provide exceptional customer service & policy advice
* Work closely with a dynamic, cross-functional team
Requirements
* APA Qualification (a must)
* 1+ year of claims experience (preferred)
* Strong decision-making & problem-solving skills
* Excellent communication & organisational abilities
* Knowledge of insurance principles & regulations (advantageous)
What We Offer
* Competitive salary
* Quarterly rewards
* Health insurance discounts + free motor rescue + European travel insurance
* Bike-to-work scheme + Travel Pass
* Opportunity to work with a global company in 27+ countries
* Sports & Social Club + additional service days