Social network you want to login/join with:
Company: BestDrive
Job Title: Retail Customer Assistant
Reports to: Supervisor/Manager
Location: Headford Road, Galway
Job Description
Being a Retail Sales Assistant will involve you interacting with customers on a day to day basis whilst providing excellent customer service. You will be handling incoming calls from existing customers and helping them with any questions/queries they have. You will be responsible for all invoicing and filing of the Branch.
Key Tasks Required:
1. Greet Customers when they walk through the door
2. Document sale by creating open jobs or updating customer records via in-house system
3. Excellent communication skills and telephone manner
4. Keep all Fleet paperwork up to date
5. Book in vehicles whilst keeping the Customer updated by follow up phone calls
6. Build rapport through conversations and honest recommendations for Customer Vehicles
7. Be able to deal with stressful situations calmly and professionally
8. Minimum of 1 years’ experience in Customer Service similar role
9. Excellent PC and keyboard skills inclusive of Excel and Word
10. Excellent English both Verbal and Written
11. Excellent Analytical skills
12. Must be self-motivated have enthusiasm and commitment
13. Must have a strong customer focus with good attention to detail and problem-solving skills
14. An appreciation of Customer requirement and an ability to work on your own initiative is key
Benefits:
1. Basic salary– Neg
2. Twenty-one days annual leave
3. Monthly Bonus
4. Discount after probation on vehicle servicing
#J-18808-Ljbffr