Head of Performance and Analytics
The Head of Performance and Analytics is a central leadership role within the company, responsible for driving forward with analytical projects in line with the strategy using data understanding alongside key stakeholder management skills.
This includes interpreting, communicating and actioning performance trends of the business, ensuring that teams are delivering the propositions of the brand consistently.
The successful candidate will play a leading role in building on data to drive growth and generosity.
They will work closely with multiple stakeholders and teams across the company to ensure delivery of commercial targets.
Responsibilities:
* Provide structure, quantitative and qualitative analysis techniques to solve complex performance concerns as they arise.
* Monitor performance of commercial trends using key metrics, delivering a consistent narrative in reports, insights and presentations to senior management and the wider business.
* Develop best-in-class methods of understanding the performance of our generosity including control group best practice and ROI calculations.
* Using data to create recommendations on how we can best segment customers for all aspects of generosity and customer experience.
* Work with Data Science teams to ensure the team is leveraging the full capabilities of our data products to improve the customer experience.
* Lead and develop a high performing team, ensuring delivery against goals while providing opportunities to enable learning and growth.
* Take ownership of performance actions and manage through to completion together with cross functional stakeholders.
* Work closely with finance teams to ensure performance trends are understood at key budget and reforecast processes.
* Understand the impact of all new and existing customer safety measures on the performance of the business.
Requirements:
* Strong numerical background; comfortable dealing with large data sets.
* Highly proficient with SQL, and experience of data exploration software such as looker a distinct advantage.
* Leadership: Ability to influence and garner buy in from stakeholders across the organisation.
* Commercial Acumen: Has a nose for business and uses insights to impact commercial drivers.
* Hunger: Commitment & enthusiasm to achieve great things.
* Strategic Mindset: Takes a long term view and anticipates future trends.
About Us:
The company operates four of the most popular and trusted brands in the market: Sky Betting and Gaming, Tombola, Betfair and Paddy Power.
Together the company brands offer market leading entertainment to millions of customers every single week.