Job Title: Account & Sales Coordinator
Location: Belfast city centre
The role is full time and permanent with excellent opportunity for growth and development.
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About the Client
The client is a Business Consultancy firm that provides training, compliance and Business Support services to businesses throughout the UK. They have offices in London and Belfast.
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Job Role
The Account and Sales Coordinator will work as part of a team of 10 people and will be the first point of contact for clients.
Typical duties will include:
* Client Relationship Management: Maintain and strengthen relationships with existing clients, ensuring their needs are met and expectations exceeded.
* Support Sales Functions: Assist in essential sales activities, including lead generation, follow-ups, and coordination with the sales team to drive revenue growth.
* Administrative Duties: Handle administrative tasks related to account management, such as updating client records, preparing reports, and managing communication.
* Problem Solving: Address client inquiries and resolve issues promptly, ensuring a positive client experience.
* Coordination: Work closely with internal teams to align efforts and ensure smooth execution of projects and client initiatives.
* Market Research: Conduct market research to identify potential opportunities for client growth and new business development.
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Essential Criteria
A minimum of 2-years experience working in a customer facing role Strong communication and interpersonal skills to engage and influence clients and stakeholders.
Ability to multitask and manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and CRM systems.
Excellent organisational skills with attention to detail.
Problem-solving skills and a proactive approach to client needs.
A reliable, flexible, and consistent manner.
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Package
Salary £25 - £28 K 20 days holiday + stats Pension contribution Ongoing training & development opportunities Opportunity to travel to London
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Why Apply?
Collaborative Culture: The client value teamwork and collaboration, offering an inclusive atmosphere where everyone's contributions are recognised and valued.
Growth Opportunities: As part of the team, you'll have the chance to develop your skills and advance your career in a dynamic and supportive environment.
Impact: Make a difference by helping our clients achieve their goals and succeed in their industries.
Travel: Opportunities to travel with the team to London for annual events.