Job Summary: The End User Computing Citrix Analyst will support the design, implementation, and maintenance of Citrix solutions for end-users and manage infrastructure services. This role reports to the End User Computing Citrix Lead.
Responsibilities:
* Design End User Compute solutions meeting business needs
* Develop and manage DaaS (Desktop as A Service) infrastructure and Office 365 in a virtual environment
* Design, enhance, and implement End User Compute infrastructure supporting company requirements
* Provide regular status and progress reports covering scope, costs, schedule, and quality for stakeholders
* Work with IT Architects to define leading infrastructure solutions aligning with business strategies and priorities
* Ensure architecture principles and standards are followed in the infrastructure team
* Manage service performance and resource-related performance to meet or exceed agreed targets
* Continuously monitor and optimize Citrix infrastructure to enhance user experience and efficiency
* Collaborate with other IT teams to ensure seamless integration of Citrix solutions into existing IT systems
* Implement security best practices and ensure compliance with industry regulations
* Stay up-to-date with new advancements in Citrix technologies and end-user computing to enhance customer satisfaction
* Participate in out-of-hours work as required.
Core Technologies: Office 365, DaaS (Desktop as A Service) infrastructure experience, Citrix solution integration experience.
Requirements:
* Knowledge of End User Compute Infrastructure such as Citrix, Citrix Cloud DaaS, Azure Virtual Desktop, or VMware Horizon View
* Relevant third-level qualifications and/or accreditation desirable
* Experience working in a team with strong people, change management, and conflict resolution skills
* Ability to develop and maintain effective partnerships with key stakeholders internally and externally
* Proven track record dealing with complex issues proactively and in a timely fashion
* Highly motivated individual working to the highest professional standards
* Strong analytical skills identifying and analyzing problems and proposing solutions
* Demonstrate adaptability and ability to change focus and direction in line with business strategy and requirements