At Apple, we work every day to create products that enrich people’s lives. Our Advertising Platforms group makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetise their work.Our technology and services power advertising in Apple News and Search Ads in App Store. Our platforms are highly-performant, deployed at scale, and setting new standards for enabling effective advertising while protecting user privacy.We are looking for an experienced Ad Certification Specialist to help us ensure the highest standards of advertising across the platform. We're looking for critical thinkers who would like to play a key role in a fast-paced environment. This position requires a self-motivated and incredibly detail-oriented individual who is able to navigate grey areas effectively.
Description
Your responsibilities will include:- Ensuring logical and meaningful reviews of Ad/URL content- Delivering high-quality content review consistently and accurately- Take a quantitative and qualitative approach to evaluating and addressing unusual, harmful, or sensitive content- Identify and report issues, patterns, and trends on the platform- Oversee policy enforcement for an assigned platform to ensure compliance processes and procedures are integrated and aligned with business processes.- Conduct UATs, report bugs and enhancement requests for existing and upcoming policy enforcement tools- Communicate and collaborate effectively with teammates and cross-functional teams across time-zones- Work independently to effectively prioritise and manage your time. Learn and use various internal tools to review and moderate content on the platform- Inform appropriate Management about issues that may involve policy violations or potential liability- Assist management to implement adequate controls and ad review processes- Ensure escalations have all information needed and reach the proper audience so actions can be taken
Minimum Qualifications
* Incredibly detail-oriented with the ability to navigate grey areas effectively
* Proven experience in content review/moderation
* Comfortable and adaptable in a fast-paced and informal environment
* You are a news addict, informed about pop-culture, slangs, controversial and current events
* The flexibility to work shifts including weekends in turns
* Strong verbal, written communication, organisation and time management skills are required
Preferred Qualifications
* Knowledge of ad content review concepts, practices and procedures within advertising is a plus
* Familiarity with Apple products and services, especially MacOS, iOS
* A strong and proven ability to complete repetitive tasks for extended periods
* The ability to manage exposure to unusual, sensitive, and/or obscene content
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