As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100 and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.What does this role entail?As a Senior Consultant you will work with the client to understand their challenges and successfully implement Fenergo’s product offering. The role requires an expert-level knowledge of domain, product and delivery methodology to guide and successfully implement Fenergo’s product offering within the client environment.These domains are typically:Client Lifecycle Management (CLM) within the financial services industry.Financial Crime Compliance, including anti-money laundering, anti-terrorist financing, sanctions, anti-bribery and corruption, and fraudCredit Risk AssessmentFinancial Markets RegulationsThe successful candidate will lead by example, from execution of best practices in project delivery, including SME (Subject Matter Expert) and solutioning support, to resolving functional challenges that will require a strong ability to influence and partner with various internal and external stakeholders. Practice development responsibilities will include helping develop a culture of cross-team collaboration, information sharing and mentoring. This will include having oversight in the project portfolio to ensuring all clients realise the value of their investment in Fenergo’s products as quickly as possible.The successful candidate is expected to have strong commercial acumen and an understanding of the commercial impact at all stages of delivery. The Senior Consultant will also support other departments as needed, ensuring best-practice design and identifying client needs for alignment with product strategy.The ability to travel (domestic and international) to attend on-site client meetings and/or to other Fenergo offices is also required.Your ResponsibilitiesCommunicate effectively with clients and be considered a confident domain and product expert in one or more of the domains listed aboveChallenge clients on requirements to drive out optimum solutions and align with industry best practices, the Fenergo product offering, and the overall implementation strategyForesee and escalate issues in a timely manner, avoiding negative impact on the project successProvide comprehensive customer demonstrations on Fen-X CLM platform.Drive internal and external communications aimed at effectively managing stakeholder expectationsProvide support to pre-sales and sales as neededPractice and leadership:Play a supporting role in shaping the direction of the Functional Delivery Organisation.Support employee development through line management and becoming an SME in multiple parts of the Fenergo Product and regularly delivering training on these areasImplement efficiencies and improvements that drive consistent, repeatable, successful deliveryKeep up to date with changes in industry and regulatory practices, the product offering and content hubSupport the Director, Functional Delivery and CCO (Chief Customer Officer), in regional change management effortsCascade global and regional organisational goals and initiatives to the teamMinimum Qualifications:Minimum of 5 years’ industry and domain experience implementing, consulting or managing software projects and working on the vendor side within the financial services industry3 years plus working experience in Transfer Agency and/or Fund AdministrationsTechnical knowledge of Transfer Agency activities and associated regulations.Knowledge of the AML regulatory environment in Ireland. Additional knowledge of Luxembourg and UK regulatory environment would be a distinct advantage.Strong presentation and communication skillsStrong interpersonal/leadership skills – ability to shape and lead conversations at all levelsExcellent written and oral communication skillsExcellent organisation skillsEffective listening skillsExperience offering design solutionsExperience leading client engagements and leading a teamProven track record of developing and growing talent through effective people managementEducationDegree in Business/Technology or equivalentOur promise to youWe are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.What we value is at the CORE of how we succeed:Collaboration: Working together to achieve our bestOutcomes: Drive Success in every engagementRespect: A collective feeling of inclusion and belongingExcellence: Continuously raising the barBenefits:Healthcare cover through the VHICompany pension contributionLife assurance/ Income protection23 days annual leave3 company daysAnnual bonus opportunityWork From Home set-up allowanceOpportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle ManagementOther competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much moreBuddy system for all new startersCollaborative working environmentExtensive training programs, classroom and online, through ‘Fenergo University’Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologiesDefined training and role tracking to allow you see and assess your own career development and progress.Active sports and social clubState of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games areaDiversity, Equality, and InclusivityFenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.
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