A Data & Product Analyst will work closely with the Product Manager to ensure that our client’s products and solutions are continually developed and enhanced in accordance with customer and business needs. To build new and better features and functionality for the client’s software, you will cooperate closely with our client’s software development team and key stakeholders both internally and externally.
Responsibilities
* Develop an understanding of company products to meet the company’s current and future needs.
* Liaise with internal teams to identify current and future system requirements while ensuring a very high level of quality throughout the software development lifecycle.
* Work closely with the Head of Product Management to deliver our software development roadmap through an outsourced team of software developers.
* Gather, analyse, and document business requirements and convert these to technical specifications for the development team.
* Create detailed, comprehensive, and well-structured test plans, test cases, and logs for planned development items.
* Execute test cases (manual or automated) by conducting thorough regression testing.
* Generate clear and detailed feedback on testing or system bugs for the technical team.
* Project manage the implementation of new features and bug fixes.
* Create release notes for internal and external teams.
* Create training materials and deliver training to internal teams to demonstrate development updates.
* Provide post-implementation support addressing any customer issues, queries, and defects through to resolution.
* Work directly with clients, Sales, and Project Implementation teams to gather, analyse, and document business requirements and data specifications for the development of reporting.
* Analyse and transform multiple data sets, including complex data, to create integrated data models, dashboards, and reports.
* Create, edit, and maintain visual content including paginated tables, charts, and graphs.
* Provide visual, technical, and editorial guidance to internal and external parties.
Education/Experience
* Bachelor’s Degree in Computer Science, Business, Engineering, or a related area (desirable but not required).
* Experience using Data Visualisation/BI tools (such as PowerBI, Tableau) is an advantage.
* Experience working in an Agile/Scrum development process and familiarity with industry-standard agile delivery tools, i.e. JIRA.
* Proven experience as a Business Analyst/System Analyst/QA engineer/Quality Assurance Tester or similar role.
* Some expertise in project management is a plus.
* Familiarity with automation scripts using open-source tools is an advantage.
* Demonstrated competency with project management tools and platforms.
* Creative problem-solving ability and a consultancy mindset.
* Excellent analytical and data analysis skills with a high level of attention to detail.
* Flexible with the ability to adapt to shifting priorities and tight timelines.
* Ability to document and troubleshoot errors.
If you are interested, please apply or email.
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