About Us
We are IKEA, a company dedicated to making a positive impact in the world by providing sustainable and affordable home furnishings. We believe that greatness requires thinking differently and strive to create an inclusive and accepting work environment.
Our Mission
We aim to make a better everyday life for the many people by offering a wide range of stylish and functional home furnishings at affordable prices. We invite like-minded individuals who share our vision to join us on this journey.
Job Description
We are currently seeking an experienced kitchen planner to join our team in Waterford, Ireland. The successful candidate will be responsible for creating exceptional shopping experiences for our customers, actively engaging with them to understand their needs, and inspiring them to find the perfect solutions for their homes.
Responsibilities
* Provide an exceptional shopping experience for customers
* Actively engage with customers to identify their needs and advise them on the best solutions for their lifestyle
* Support maximising sales by ensuring the store is well presented and easy to shop
* Kitchen planning and designing for up to 2 hours, including providing accurate plans, worktop, and installation quotations
* Responding to customer emails and securing payments both in-store and remotely
* Supporting the kitchen co-worker team with opening and closing routines and general housekeeping
Requirements
* Passion for kitchens and attention to detail
* Confidence in approaching customers and providing excellent customer service
* Experience in sales or customer service, preferably with furniture designing/planning
* Good knowledge of IT systems
* Previous kitchen planning experience and supervisory experience are desirable
Benefits
* 15% co-worker discount and I-Benefits discount portal
* Free and confidential employee assistance program and wellbeing portal
* X4 life assurance, enhanced statutory pension contributions, and interest-free loans
* Holiday on Christmas Eve
* Family-friendly policies and benefits
* Commitment to development throughout your career