Job Opportunity: Client Services Project Manager
We are recruiting on behalf of our client, a highly acclaimed and well-established brand delivery agency that specializes in all areas of packaging production. With multiple global sites, they are seeking a Client Services Project Manager to join their team in Louth.
Key Responsibilities:
Client Representation:
* Serve as the primary point of contact for the client, delivering a first-class service with professionalism and enthusiasm.
* Take responsibility for ensuring the highest quality product and the most efficient solutions for the client.
* Maintain a thorough understanding of the client's culture and reflect this in behaviors and ways of working.
Project Management:
* Gather, manage, and coordinate new and updated graphics and packaging projects for the client's brand portfolio.
* Coordinate the pack change process, including packaging artwork, artwork amendments, repro, proofs, and other services provided by the company.
* Manage and maintain project and job status trackers.
* Communicate key milestones and critical path timelines to stakeholders, escalating risks as necessary.
Briefing & Approval Process:
* Collate accurate briefs and submit them to production departments.
* Coordinate pre-artwork meetings with the support of the Technical Manager, and distribute meeting minutes and actions.
* Provide advice on print and technical feasibility with the support of the Print Technical Team and Operational Teams.
* Coordinate press attendance as needed with the Print Technical Team.
* Obtain final job approvals from relevant client departments before releasing fully approved files.
Relationship Management:
* Build and maintain effective, positive relationships across the client and print supply chain, becoming a trusted advisor.
* Represent the company professionally in all engagements, including project briefings and non-conformance investigations.
* Identify opportunities for process improvement and recommend actions in collaboration with Account Management and Operations Teams.
Required Skills & Qualifications:
* Excellent organizational skills with a logical approach to tasks.
* Strong project management skills, with the ability to remain calm under pressure.
* Comprehensive knowledge of FMCG print processes and packaging limitations/restrictions is essential.
* Attention to detail and familiarity with Microsoft Office; experience with Adobe products is a plus.
Preferred Attributes:
* Proactive, self-starter who works independently and efficiently.
* Strong interpersonal skills, including active listening and empathy.
* Team-oriented collaborator who excels in driving results and maintaining positive relationships.
* Demonstrated ability to navigate relationships at all levels within the client environment.
What's on offer:
* Monday to Friday
* 40 hours per week (8am - 5pm)
* 25 days holiday (plus bank holidays)
Additional Details:
* Location: This position is based in Louth.
* Salary: Dependent on experience.
If you are an experienced and detail-oriented project manager with a passion for delivering exceptional results, we encourage you to apply today!
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