Are you a good communicator with a collaborative approach? Are you eager to develop and progress? Are you precise and methodical with an attention for detail? Then we have a great opportunity for a Sales & Business Development Specialist to join us within the Sales department, reporting into the Head of Sales, based out of our office in Bray.
Position Summary:
The aim of this role is to increase profitable sales of Safegard/Swegon products, ensuring targets and budgets are achieved – using a system sales approach. In this role, you will be managing and developing key accounts within Ireland and Overseas to increase our share of the orders they place and work with them to develop and identify new opportunities as they arise. Engaging and promoting a supportive ethos, to drive morale and development of the Sales Team. You will be responsible for executing product sales strategies as defined by Head of Sales, GM and BU Director whilst monitoring market trends and sharing insights. Working alongside Internal and External Sales teams to create and develop sales opportunities at agreed margins, you will need to communicate effectively with business teams, colleagues and company managers/directors.
Main duties and responsibilities:
* Contribute with the recording and reporting of the sales team and agents KPI’s
* Communications between Sales and Product development / R&D sharing ideas and initiatives to grow the business
* Close collaboration with Head of Sales to support each other’s roles and responsibilities
* Deliver CPD’s to consultants and contractors and develop the team to carry out their own CPD presentations with support as required
* Contribute to annual budgets and sales Target forecasts with Head of Sales
* Ensure that any personal sales targets are achieved
* Monitor the sales by area and plan proactive growth strategies with Head of Sales
* Promote the use of the CRM/Quotation system and ensure that all sales staff adhere to the set procedural guidelines and update the CRM on a regular basis
* Attend and participate in relevant management meetings
* Carry out any tasks that can be reasonably achieved when expected to do so by the company directors
* Use the CRM to record contacts and appointments made
* Manage own expense spending and claims in line with company procedures
* Resolve any customer issues or disputes that may arise from time to time in a professional and courteous manner in the best interests of the Company
* Ensure adherence to all relevant company procedures and processes
* Gain insight of customer feedback and satisfaction levels, and respond to all customer complaints
* Provide regular forecast information monthly
* Participate in the marketing activities of the Safegard & Swegon brand and products, working closely with the Head of Sales and central marketing team for local requirements
* Use efficient and effective methods to communicate all product information, sales initiatives group announcements etc.
* Maintain good working relationships with management colleagues, customers and suppliers
Experience:
Essential
* Experience in customer facing sales or technical support role
* Self-Motivator
Qualifications:
Essential
* 3rd Level qualification in Engineering, Business or Manufacturing
* Minimum 3 years’ experience in Sales role within HVAC/Construction/Engineering
Desirable
Strong knowledge of HVAC sector building regs and legislation
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