As a Receptionist, you will be responsible for completing all assigned administrative tasks for the care centre.
About The Role
1. General Administration:
2. Secretarial support, answering phones, greeting visitors, answering queries, and providing information to team members, residents, and families as required.
3. Provide administrative support to the DON/ADON extending to the entire department as directed.
4. Dealing with all correspondence, emails, calls, reporting, etc.
5. Nursing home specific duties as required.
6. Other regular/Ad hoc duties as required.
Skills Needed
* Experience of/with people with additional and/or complex needs.
* Excellent organisational skills, self-motivated and self-starter.
* Excellent verbal, communication, and IT skills.
* Willingness to learn and work as part of a multi-departmental team.
* Dedicated, reliable, and flexible approach to work.
* Ability to set high personal standards of performance and delivery of desired results.
* Excellent problem-solving and decision-making skills.
* Ability to work on your own initiative.
* Responsible and mature approach to work.
About The Company
Founded in 1993, Silver Stream Healthcare Group has grown to manage a network of nursing homes throughout Ireland, catering to the needs of up to 865 residents. The organization provides diverse care services, such as long-term residential care, respite care, specialized dementia care, convalescence, and end-of-life care. Silver Stream's mission centers on placing residents first, ensuring they receive personalized care tailored to their individual needs. The company's commitment to excellence is reflected in its well-maintained facilities and a team of dedicated professionals who strive to create a home-like atmosphere for all residents.
Company Culture
Silver Stream Healthcare Group fosters a culture of compassion, respect, and continuous learning. The organization emphasizes the importance of person-centered care, encouraging staff to build meaningful relationships with residents. Employees are provided with ongoing training and development opportunities to enhance their skills and advance their careers. The company values teamwork and open communication, creating a supportive environment where staff feel valued and motivated. Silver Stream's commitment to employee well-being is evident in its efforts to maintain a positive work-life balance and provide opportunities for professional growth.
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