WELCOME TO SITA
SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.
Ready to redefine air travel? The journey starts here, with you at SITA.
ABOUT THE ROLE & TEAM:
We are looking for an Associate User-Experience designer, responsible for conceiving designs and conducting user research, interviews and surveys, and translating them into wireframes and prototypes. You will also design the overall functionality of products and iterate upon them to ensure a great user experience. This is an opportunity to be innovative with a product, research new approaches, define working practices and influence the company UX strategy.
WHAT YOU WILL DO:
* Conceiving designs and conducting user research, interviews and surveys
* Translating designs into wireframes and prototypes
* Design the overall functionality of products and iterate upon them to ensure a great user experience
* Product innovations, research and defining working practices
EXPERIENCE:
* 1+ years of experience working as a designer within software/product development & delivery
* Has a UI/UX design portfolio showcasing excellent visual design
* Experience with UX deliverables like Personas, Site maps, Prototypes, Wireframes, Style guides, Usability reports and Research reports as documents, and presentations
* Applied branding guidelines into designs
* Good understanding of responsive web, mobile design and latest design trends
* Be willing to help teammates, share knowledge and experience with them, and learn from them. Be open to receiving feedback
* Research and showcase knowledge in the industry’s latest trends and technologies
* Key Tools: Figma, Miro (or similar whiteboarding tool), Sharpies and Photoshop
* Key Deliverables: Pixel-perfect prototypes, User personas, Visual style guides, Icon, Design specifications, storyboards, Usability test results, Investigative user studies & interviews
NICE TO HAVE:
* Good understanding of Agile and Lean UX Deliverables
* Good domain knowledge of industries like Airline
* Ideating/collaborating with a multi-disciplinary team and communicating UX with stakeholders.
* Create/maintain a library of icons, fonts and components
* Understanding of Google sprints, Design Thinking or IBM Loop etc.
* Should be able to produce measurable UX outputs using qualitative and quantitative studies and relate it to ROI calculation
* Good understanding of human-computer interaction (HCI) element of a design and Human Cognitive behaviour. Bachelor’s degree preferred.
* UX certification from organisations like Human Factors International (HFI), Nelson Norman Group (NN-Group), Interaction Design Foundation (IDF) etc.
* Qualifications or certifications in Visual Design
WHAT WE OFFER:
SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:
Flex-week: Work from home up to 2 days/week (depending on your Team's needs).
* Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with your manager.
Flex-location: Benefit for 26 working days from anywhere around the world each year!
Competitive benefits according to the local market
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
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