About the Role
We are seeking a highly organized and detail-oriented Order Management Administrator to join our Customer Service & Support Department on a 12-month contract basis.
This is a fully onsite position, ideal for individuals based in East Cork, Glanmire, or Little Island areas.
Role Overview
The successful candidate will provide administrative support and assist with sales and purchase order processing. This role is based in Cork and requires a strong communicator with excellent IT skills.
Key Responsibilities
* Provide administrative support and handle sales/purchase order processing across multiple sales divisions.
* Verify incoming customer orders against sales quotations and company policies.
* Expedite customer purchase and sales orders, liaising with the supply chain.
* Generate and manage internal and customer service-related reports.
* Coordinate documentation requirements with the documentation department.
* Maintain accurate electronic records of customer job files.
* Collaborate with various teams across the organization to drive efficiency and customer satisfaction.
* Assist with other business support tasks as required.
Key Skills & Experience
* Strong IT proficiency, including MS 365, Excel, Word, PowerPoint, and ERP systems.
* High attention to detail, accuracy, and presentation.
* Excellent interpersonal and communication skills.
* Able to prioritize tasks effectively in a fast-paced, customer-focused environment.
* A customer service mindset with a proactive approach to problem-solving.
* Able to work both independently and as part of a team.
About Our Company
We are a leading supplier of equipment and solutions to multinational clients, and we offer competitive remuneration details available upon application.