At Sedgwick, we value the right of privacy of the companies and individuals we serve. Our global privacy policy is designed to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.
Career Opportunities
We're committed to taking care of our people, which means providing a culture of caring, flexibility, and support for your mental, physical, financial, and professional needs. We offer opportunities for skill development, career growth, and working in an environment that celebrates diversity and inclusivity.
If you're driven to make a difference and enjoy a challenge, there's a place for you here. We're passionate about serving people and organizations through our work, and we're looking for like-minded individuals to join us.
Travel Claims Assessor Role
This role involves managing and assessing Travel Claims to ensure compliance with Client and Regulatory requirements. The successful candidate will be responsible for:
* Technical excellence, including strict application of client policy wordings
* Compliance with Service Level Agreements (SLA)
* Supporting Team Leader with technical development of colleagues
* Effective communication with claimants
Key tasks include:
* Ongoing management of the Work Action Log to identify and prioritize workload
* Assessment of Travel Claims in accordance with CPC/FSA Guidelines, Client Policy Wordings/Technical Requirements, and SLAs
* Maintenance of accurate and professional claims records
* Accurate and timely processing of claim payments
* Performance in accordance with own Claims Handling Licence
Requirements
To be successful in this role, you'll need:
* Good knowledge of Travel Insurance Products and Policy Wordings
* Good knowledge of the Claim Life Cycle
* Good analytical and numeracy skills
* Excellent attention to detail with a focus on accuracy
* IT Literacy with good knowledge of Word, Excel, and Notes
* Excellent communication and interpersonal skills
Benefits
We offer a range of benefits, including:
* Education Contribution
* Colleague Referral Bonus Incentive
* Career development and progression
* Tax Saver Travel Scheme
* Employee Assistance Programme
* Bike to Work Scheme
* Discounted Gym Membership
* Subsidized canteen
* PHI and Life Cover
Sedgwick is an Equal Opportunity Employer.