Job Description:
Working Hours: 9-5.30pm
The Index Data Analyst will perform critical functions to support daily operations, including detailed data analysis, identifying and resolving data issues, and managing helpdesk queries. Quality, accuracy, and timeliness are critical to the success of this function.
* Identify data issues related to movements in the financial markets that have impacted an index, perform root cause analysis, and resolve data quality issues through collaboration with our vendor or verification on Bloomberg.
* Work with business partners and systems partners to resolve data issues within a defined SLA time.
* Timely response for the implementations set-up and maintenance requests and queries received by customers via the Index helpdesk.
* Recommend process enhancements for the efficient, accurate, and timely completion of all activities including data loading, quality checks, implementations, and reporting.
* Assist in defining and executing test plans and support user acceptance testing for process enhancements.
* Proactive participation & management of varied projects/initiatives.
* Assist in the documentation, response, and management of client requests for new data.
* Maintain and update procedure documents.
* Adhere to Fidelity's Risk & Control policies & procedures.
* Promote LEAN and AGILE concepts.
The Expertise and Skills you bring
* General knowledge/understanding of Bloomberg.
* Excellent understanding and application of MS Office tools; Excel, Word, Outlook, PowerPoint, SharePoint.
* Ability to work efficiently with various vendor/business partners across the organization.
* Excellent written and oral communication skills.
* Strong customer relationship and problem-solving skills.
* Demonstrated ability to balance priorities on simultaneous initiatives.
* Strong interpersonal, influence, and negotiation skills.
* A self-starter and team player who can work collaboratively with their colleagues to achieve the team's overall goals and objectives.
* Strong detailed analytical skills with the ability to clearly interpret equity and fixed income index data and communicate meaningful results.
* Industry-related experience within the financial services sector and subject matter expertise within Equity Index and Fixed Income Index data and products is a plus.
* Financial Services experience within Data Analytics and Project Management a plus.
* Strong analytical and problem-solving skills; experience in root-cause analysis.
* Good interpersonal skills.
* Detail-oriented with strong organizational skills.
* Proven ability to meet established deadlines.
* Working knowledge of OBIEE or SQL is an advantage.
The Team
The Global Data Services (GDS) team within Fidelity Funds and Investment Operations (FFIO) is a global investment data management organization that specializes in the sourcing, analysis, integration, management, and distribution of security, index, and portfolio data. GDS provides these data services for reference, evaluative, performance, and analytical data in support of global investment decision-making organizations. The Index Data Management team, a division of GDS, specializes in managing, integrating, and validating vendor and Fidelity-defined data associated with index reference, price, and market data. #J-18808-Ljbffr