Job Title:
Technical Coordinator
Department:
Compliance
Reports To:
Head of Compliance
The Role:
People:
We are seeking a Technical Coordinator to work collaboratively with Project Leads to deliver continuous improvement goals across all business units.
You will work within a high performing culture and represent Gilfresh in all colleague, customer, partner and supplier interactions.
Create an environment of effective and transparent communication, where colleagues are well informed, accountable, feel free to challenge and express ideas for improvement.
Develop and maintain working relationships with new and existing customers to ensure technical standards and accreditations are identified and reported on.
Planet:
Ensure all critical technical, quality and customer accreditations are identified and embedded in the organisation through the QMS.
Integrate the standards with software where at all possible, to promote transparency and encourage a paperless working environment.
Alongside the Senior Buyer, ensure all suppliers are approved and meet the required customer standards.
Assist with NPD and EPD introductions into site, delivering compliance to product specifications.
Prosperity:
Assist in conducting a range of both internal and external audits throughout the year based on technical and customer accreditation.
Report on the results, gaining buy-in for continuous improvements to enable greater unconscious compliance.
Liaise with Produce Operations to ensure standards are integrated into working methods, coaching colleagues as appropriate.
Post formal audits, present the business case for improvements and changes to sustain the compliance standard.
Assist in handling of customer complaints, to include documenting and trending them and putting in place corrective actions to prevent reoccurrence.
The Person:
To succeed in this role, you will have the following attributes:
* Recognise the privilege of working in a family environment
* Respect each other and assume positive intent
* Strive for excellence in everything we do
* Consider sustainability in all our activities
* Prioritise the health, safety and wellbeing of ourselves and others
We are looking for someone who will own it, know it, control it, learn from it and celebrate it.