What is the opportunity **This role is based onsite in Cabinteely 5 days per week** The successful candidate will have responsibility for leading a crucial component part of the Banks Collateral Management Process. They will have the opportunity to work with highly skilled SME's who look after the lifecycle of securities within Business Banking and BOIMB with a key process of Offer Letter Production supporting the lending process within Business Banking also within the unit. In this role you will Handle all security instructions received within SLA Verification and processing of ATR / Vacate requests across all businesses Handling the Inbound/Outbound calls for ATR & Vacate requests Verification of Initial Security Status Reports & Final reports from Panel Solicitors for BB Review deeds returned to ensure all security is perfected and appropriate security documents are included. Work closely with the Management team to identify initiatives and implement in a timely manner Continually monitor, progress, and as necessary, escalate the resolution of outstanding issues in line with agreed Service Frameworks, proposing solutions and workarounds as required. What will make you stand out A good understanding of Securities Administration would be a distinct advantage but not necessary Excellent attention to detail is crucial! Strong customer focus and commercial awareness You're a hard-working problem solver Demonstrated ability to deliver on demanding targets Essential Qualifications There are no specific qualifications or minimum educational requirements needed for this role. More about the team The Securities Operations Unit is made up of a number Securities specialist teams offering a bespoke service to Commercial & Mortgage Customers whilst ensuring the security standards and requirements of the Group are maintained, documented and perfected thereby ensuring the integrity of the Group's collateral. The activities of the unit include fulfilment of Accountable Trust Receipt requests, Vacate / Release requests, Security/Collateral perfection review and release of Solicitor undertakings. The individual will play a key role in delivering an exceptional customer service within the Securities Operations delivery proposition. Why Work with Us The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports. Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career! Key Competencies Customer Focused - Self One Group, one team - Self Agile - Self Manage Risk - Self Accountable - Self Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role. We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.