We're looking for a Duty Manager to join our team at Killashee Hotel.
This is an opportunity to work with a talented team, providing excellent guest experiences and contributing to the hotel's future success.
Main Responsibilities:
* Ensure guests receive high-quality service during their stay
* Engage with guests and act upon feedback
* Assist in training team members in SOP's
* Anticipate and manage guest expectations
* Support the Operations Manager and motivate the team
* Develop product knowledge and enjoy sharing it
Key Requirements:
* Excellent communication and interpersonal skills
* Self-motivated and positive attitude
* Passionate about hospitality and excellent service
* Flexible with hours and own transport
* Strong leadership, time management, and organisational skills
Why work with us:
* We provide excellent learning and development opportunities
* Free leisure centre membership for all team members
* Discounted rates for FBD Hotels and Resorts
* Employee Assistance Programme and Wellness initiatives
* Affinity discount with FBD insurance
* Free parking on site
* Meals provided on duty
* Employee referral incentive scheme
* Social team events
* Flexible working hours
* Excellent working environment focused on team appreciation
* Team Recognition programme
Killashee Hotel is built on a set of values that guide our approach to hospitality: respect, teamwork, creativity, and a can-do attitude. We strive to succeed in all areas of the hotel by incorporating these values in everything we do.