Candidates will demonstrate through their application form and at the interview that he/she has: Significant experience of a number of the following: Windows Server, Active Directory, Group Policy, VoIP telephony, encryption technologies, system monitoring and management, mobile device management, cloud technologies including Sharepoint, Microsoft Azure and Microsoft Office, Umbrella, MS Defender, InTune, LANs, WANs, Virtualisation, backup and recovery, TCP/IP, routing and network design, SANs, SQL Server, firewalls.
Experience of managing a service desk, system administration and technical infrastructure staff, including understanding of ITIL.
Evidence of implementing IT security tools, techniques, and procedures.
Must be able to demonstrate commitment to customer service.
Experience of leading a technical team in the delivery of ICT infrastructure and applications.
have the ability to motivate, empower and encourage staff under his/her control to achieve maximum performance by supporting the current Performance Management and Development System (PMDS); Demonstrable experience of managing, motivating and developing staff, including performance management.
Experience managing projects using recognised methodologies: development of business cases, writing of project initiation documents and identifying project risks.
Good working Knowledge of Information Governance.
Practical experience of the management of change, including development of policies, procedures, and work practices, and implementation of same.
Understanding of IT procurement process within the context of public sector regulations In addition: Have strong presentation, reporting and communication skills; be able to establish positive relationships with staff of the Council, Councillors, partners, external agencies and suppliers etc.
; Have excellent organisational and change management skills and the ability to interact with staff at all levels in the organisation; Have the ability to work under pressure in a complex environment on own initiative, minimum supervision and to tight timelines and deliver results; The ability to deliver results on time and to a high standard; Have a positive outlook with self-motivation skills Must be committed to self-development and be enthusiastic about acquiring new skills; End-user orientation (listen and bring value to end-users),