Company Description
We are a leading provider of investment services, partnering with over 480 global investment firms to deliver administration, asset services, banking, and fund financing. Our team is passionate about innovation and client satisfaction, and we're committed to staying ahead of the curve in an ever-changing industry.
We operate in 14 global locations, providing an exceptional hub of talent that thrives on collaboration and continuous learning.
Job Description
The AWS Operations Team Lead plays a critical role in shaping our AWS Cloud architecture, driving strategic decisions, and ensuring optimal performance. This leader will oversee a team of AWS Ops engineers, steering daily tasks while driving forward core initiatives in collaboration with third-party IT vendors to maintain a robust AWS infrastructure.
This balance of innovation and operational diligence demands a leader with deep AWS Architecture knowledge and a proven track record in effective team management.
Key Responsibilities
* System Stability: Proactively monitor, diagnose, and resolve any issues within the AWS environment to ensure continuous system stability and efficiency.
* Incident Management: Skilfully manage incidents/outages, maintaining composure under pressure to resolve issues swiftly with the necessary resources.
* AWS Administration: Perform daily AWS operations management, encompassing application infrastructure and cloud networks.
* Asset Oversight: Oversee IT assets within the AWS domain, ensuring they are managed effectively (ITAM).
* Performance Optimization: Conduct monitoring, capacity planning, and performance optimization activities to enhance the AWS tenant's performance.
* System Enhancements: Plan and execute projects aimed at system enhancements, upgrades, and maintaining service levels within AWS.
* Technical Guidance: Offer technical expertise to support staff, sharing knowledge and aiding in the development of technical procedures and architectural overviews.
* Team Leadership: Manage the AWSOps team's performance and professional development, allocate resources, oversee daily checks, and communicate effectively regarding updates and outages.
Requirements
* Candidate Profile: Bachelor's/associate's degree in computer engineering or computer science and/or relevant professional Microsoft/AWS accreditations such as AWS Practitioner, SysOps & Solutions Architect (required)
* Work Experience: 4+ years working within IT Support in a Senior/Lead/Architect/Management capacity
* Functional/Technical Skills: Proficient in AWS services for managing networks, servers, and middleware, including understanding AWS Tagging, Network Connectivity Management, and IT Asset Management. Experienced with tools like Oracle Enterprise Manager, DataDog, SolarWinds, Redgate, CloudWatch, and familiar with AWS security services like Guard Duty, Security Hub, Inspector, and others.
What We Offer
Take a look at our careers site and you'll find everything you'd expect from a career with one of the world's largest financial groups. Now take another look. Because it's how we defy expectations that really defines us. You'll feel that difference in all kinds of ways. Our vibrant culture, connected team, love of innovation, laser client focus, and next-level learning and development make us a truly unique place to work.