Windows and VMWare Infrastructure Technical Lead
Version 1 Group
Dublin
EUR 100,000 - 125,000
Senior Windows and VMWare Infrastructure Engineer
* Full-time
* Department: Managed Services
Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. We’re also an award-winning employer reflecting how employees are at the heart of Version 1.
This is a technical position that requires experienced infrastructure configuration and management, with strong communication and customer service focus, as well as excellent technical network and security knowledge.
The successful applicant will participate in the architectural design, configuration, deployment, and management/support of the IT estate for a large Irish customer.
This is a hands-on role requiring excellent communication and technical skills.
Duties & Responsibilities
* Technical Lead responsible for the support and ongoing project work on the Windows & VMware side of the customers estate.
* Work closely with the customer daily, attending planning, support, design, and strategy meetings.
* Comfortable mentoring junior team members.
* Management of team resources and customer expectations to ensure capacity as required.
* Working closely with other Version 1 Technical Leads to ensure an overall understanding and approach to the customers IT estate management is maintained.
* Documentation and development of designs, processes and procedures.
* Work within a structured ITIL / ISO20000 IT Service Management environment.
* Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions.
* Excellent presentation, verbal, interpersonal and reporting skills arising from customer facing and on-site experience.
* Escalation point for major incidents/investigations.
Experience Required
* Solid technical aptitude, the ability to work in a team, good people skills and a minimum of 5 years' experience working within a similar technical role.
* Strong working knowledge of modern Microsoft technologies – e.g. Active Directory, Microsoft Entra, M365.
* Experienced in the support and configuration of virtualised Windows VMs (server 2016, 2019 & 2021).
* Proven experience deploying, supporting, managing and troubleshooting VMWare ESXi, SRM, and vCentre.
* VMWare & Windows certification a distinct advantage.
* Disaster recovery and site replication solutions experience using VMware Site Recovery Manager.
* Working knowledge in networking and security best practice.
* Interpreting, understanding and solving complex technical problems/incidents.
* Project or support delivery experience with client facing background.
* Strong experience across multi-server, stand alone and clustered solutions.
* Performance monitoring experience would be valuable, e.g. Opsview, Nagios etc.
* Experience using ServiceNow.
* Experience with backup technologies (e.g. NetBackup, Veeam, Backup Exec, ARCserve, Data Protector, CommVault).
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.
We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
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