SpaTherapist
We are currently recruiting for a Spa Therapist in our Spa department ‘ESPA at The Europe'. This award-winning spa and one of the most unique destination spa hotels that Killarney has to offer. One of the largest Spa's in Europe the ESPA, credibility and five-star service standards are world-renowned. We are committed to providing rejuvenation and Relaxation to our clients at Killarney Hotels Collection and employ highly skilled Therapist to provide this service. Our ESPA is nestled on the shores of Killarney's Lake District, capturing the beauty and serenity of this incredibly enchanting corner of Ireland.
Duties:
Ability to demonstrate knowledge and understanding of a service culture
Performs body and esthetical treatments
Understanding of the guests needs is an essential part of this role
Ability to take a proactive approach to understanding guests needs and desires
Responsible for achieving sales targets
Ensure aftercare recommendations are made at the end of every treatment, linking with client concerns and offering to prepare products at reception for purchase
Encourage clients to return to the Spa by recommending an ongoing treatment programme and cross selling the other business centres in the Spa
Maintain a sound knowledge of all treatments, packages and any promotions
Participate in demonstrations/ events as required
Ensure that daily sales figures are accurately recorded
Carry out in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified
Execute all treatments to an exceptional standard expected at all times by Killarney Hotels Collection
To part take in work based training in the ESPA products and maintain knowledge of beauty trends
Maintain linen and product levels in the treatment rooms, ensuring trolleys are stocked, clean and organized as per the Spa standards
Cleaning and tidying of treatment rooms may be required
Ensure opening and closing procedures are performed as per Killarney Hotels Collection guidelines
Report any guest complaints to the Spa Manager so that they can be handled promptly and effectively
Perform all treatments in a professional, hygienic and safe manner for all clients, updating knowledge and training regularly
Maintain a high standard of appearance and personal hygiene as laid down by the Spa Manager
Requirements:
Qualified with a ITEC or CIBTEC diploma or higher
Trained experience in facials, massage, waxing, tinting, manicures & pedicures
Must have excellent Customer Service skills
Must be able to work as part of a team
Impeccable personal presentation is a must
Fluency of the English language, both verbal and written, is essential
Benefits:
Competitive salaries
Complimentary meals whilst on duty
Pension Schemes
Employee Discounts
Career Development
Training
Tax saving Schemes
Employee Social Events
Complimentary laundry of company provided uniforms
On-site state of the art Staff Accommodation – subject to availability
*Please note that we are only able to consider candidates who have independently obtained the legal right to work in Ireland for this position. Proof of eligibility to work in Ireland may be required upon application.