Job Summary
The IT Site Lead will lead the site's IT function to align with business and corporate strategies. This role is responsible for ensuring compliance with EHS policies and procedures across IT infrastructure, facilities, and office areas.
Key Responsibilities
* Develop and maintain the site's IT strategy for infrastructure, applications, communication, and compliance in collaboration with corporate IT and site leadership.
* Provide leadership on IT policies, procedures, and standards, incorporating technology innovations and compliance requirements.
* Manage and enhance IT infrastructure, computing, and communication systems to support operational needs.
* Oversee IT functions to maximize system uptime and ensure seamless business execution.
* Collaborate with the Quality team to ensure third-party service providers comply with regulatory requirements and quality agreements.
IT Infrastructure & System Management
* Lead the installation, configuration, and maintenance of site IT infrastructure, including physical and virtual server hardware, operating systems, and communication networks.
* Maintain an accurate inventory of IT infrastructure, hardware, and user devices.
* Ensure physical security of IT hardware and compliance with company and regulatory guidelines.
IT Operations & Service Management
* Oversee IT Help Desk operations to ensure efficient resolution of user incidents and minimize downtime.
* Manage enterprise data backup and recovery processes, ensuring compliance with policies and documentation standards.
* Administer key business, manufacturing, and quality control applications, including user access, configuration, and maintenance.
Continuous Improvement & Compliance
* Foster a culture of continuous improvement and collaboration within the IT function.
* Implement structured reporting models to optimize functional delivery.
* Ensure full compliance with SOX regulations related to IT procurement, payments, and transactions.