Conference & Sales Coordinator
Salary: €38-43k Location: Galway
Duties and Responsibilities
* In consultation with the hotel General Manager, devise and implement pricing strategies for operations.
* Liaise with the Operations Manager prior to and during events, ensuring seamless execution.
* Maintain up-to-date functions sheets with all necessary details.
* Keep Hotsoft current with booking, payments, and invoicing information.
* Respond promptly to event inquiries and emails, providing excellent customer service.
* Organize tours of the venue for clients, showcasing its amenities.
* Deliver exceptional customer service to clients and potential clients, fostering strong relationships.
* Act as the first point of contact for sales and events, developing a deep understanding of client needs.
* Establish and nurture relationships with key contacts, conducting regular client visits.
* Promote the hotel in the local community through various initiatives.
* Participate in local and national collective efforts to attract business to the region.
Key Responsibilities
* Liaise regularly with Group Sales & Marketing Manager and other hotel sales managers to optimize group corporate presence.
* Represent the hotel at sales team meetings and other events, promoting its interests.
* Attend training courses and seminars as required to enhance professional development.
* Maintain strict confidentiality in line with the company's General Data Protection Regulation Policy and Confidentiality Agreement.
Requirements
* A relevant qualification in Sales and Marketing is desirable but not essential.
* A keen interest in the Hospitality and Tourism Industry.
* Strong communication, collaboration, research, and problem-solving skills.
* Ability to work independently under tight deadlines.
* Commercial acumen and knowledge of current and local affairs.
* A record of persistence, resourcefulness, organization, and success.
* A pleasant, cheerful, positive, and ambitious disposition.
* Minimum 2 years of experience in a similar role within a hotel of similar size.