Job Description
Brooks, a renowned institution in the Irish construction industry since its inception in the late 1700s, is recognized as one of the leading Timber and builders' merchants in the Republic of Ireland.
The company has grown by developing a product offering that harmonizes with customer needs and fostering a customer-focused approach.
Following the acquisition of the Brooks Group by the Murdock Builders Merchants Group in August 2021, the Group now operates from a combined 25 locations in Northern Ireland and the Republic of Ireland, becoming the 2nd largest builders merchanting group on the island of Ireland.
We value both our customers and employees, and our business is built on providing consistently excellent customer service through well-trained and knowledgeable staff.
Internal Sales Representative - Glasnevin
We are seeking an Internal Sales Support person who will play a fundamental role in providing excellent customer service at the Glasnevin branch. This role includes responding to customer needs, ensuring they are met efficiently in line with company standards for both established and new customers. It involves a close working relationship with the Sales reps and plays a vital role in our continued success.
Key Responsibilities:
* Ensuring the efficient processing and follow-up of customer enquiries via face-to-face, phone, and email.
* Maintaining accurate records of sales, client interactions, and other relevant activities.
* Maintaining effective communications with our suppliers regarding the sourcing and delivery of products.
* Supporting and liaising with our External Sales Representatives to ensure that customer quotes & orders are processed accurately and efficiently.
Criteria:
* Experience using Microsoft Office and an accounts computerized system would be advantageous.
* Excellent planning and organization skills.
* Experience meeting deadlines.
* Self-motivated, able to work independently.
* Excellent attention to detail.
Benefits:
* An attractive package is offered.
* Company Pension Scheme.
* Opportunity for Excellent Career Progression.
* Staff Discount.