Vanguard Fire & Rescue Ltd located in Turvey North County Dublin is looking for an
Internal Sales/Admin for a small office.
Position is Fulltime. Part Time may be possible with suitable applicant.
Applicants should be currently living In North Dublin Area with Fluent English Verbal & Written.
Inhouse Sales/Admin Support:
* Dealing proactively with customer enquiries/sales support enquiries and quotations.
* Follow up support with Sales/Maintenance Staff.
* Proactively contact customers for early engagement and develops and creates customer relationships in their area of responsibility.
* Managing customer complaints/issues – deal with effectively and appropriately.
* Customer acknowledgements and delivery information.
* Keeping customers informed of order status.
* General sales office support administration.
* First point of contact for customer sales enquiries.
* Secure, maintain and service existing business.
* Building a sales pipeline and meeting strategic growth targets by identifying key growth and new business opportunities.
* Participating in and providing support at relevant exhibitions, sales meetings, and other sales-related functions as requested and/or defined by management.
* E Mail Marketing to existing and targeting new customers with our product range.
* Updating Website.
Experience and Qualifications
* Experience in Sales/administration and office work would be advantageous.
* An understanding of sales principles and customer support practices.
* Be Customer-focused with dedication in your service delivery to meet Customer needs.
* Ability to maintain positivity when working under pressure, re-prioritising workload where necessary.
* Be reliable with the ability to multitask and have strong problem-solving skills.
* Excellent attention to detail.
* Understanding of the importance of picking up the phone and calling customer/client.
* Excellent communication skills both verbal/written with a polite, courteous, and professional telephone manner.
* Strong characteristics & mentality who wants to improve efficiencies and achieve customer excellence.
* Excellent interpersonal skills with a commitment, hunger, and determination to significantly grow the business.
* Strong analytical and numeracy skills and proficient on working to budgets with a proven track record to demonstrate this.
* Dynamic & dedicated within proven levels of high conformance & performance.
* Computer literate including but not limited to Microsoft Office Suite. Knowledge of XERO is an advantage.
* Positive, ‘will do’ attitude & ability to work as part of a team.
* Full comprehension of the English language (both written & spoken).
* Successful candidate will need to be commercially aware, empathetic (able to diffuse situations) and place great importance on their punctuality when arriving to & leaving from work.
Responsibilities
* Management when requested.
* Arranging inspections and liaising with the client and maintenance teams to ensure they are carried out.
* Maintaining and updating Excel worksheets and online web portals when required.
* Support the maintenance team with administration duties.
* Attend team meetings and take notes when required.
* Draft client project and maintenance contracts with the engineers.
* Review and issue quotations and invoices.
* Assist with Business development and tender submissions when required.
* Manage the internal filing system to control all documents.
Ideally Have Experience in XERO Accounts or Similar.
General Duties
* Generating Purchase orders.
* Generating sales orders for direct delivery to customers.
* Receiving order confirmations from suppliers.
Booking Transport for all the orders and keeping the transport plan up to date.
* International paperwork to be checked thoroughly.
* Ensuring that the goods are delivered in time without any delays.
Setting up new Suppliers Accounts in XERO with attention to details.
* Generating Sales Orders.
* Communication / Liaising with Suppliers.
* Maintaining good relationship with Transport Companies.
* Looking after the Shortages / Damages in deliveries.
* Creating the relevant Debit notes for the Suppliers / Transport.
* Reporting quality issues.
* Dealing with Transport issues.
* Checking P.O.D’s for Transport invoices.
* Checking P.O.D’s before filing.
* Delivery dockets to be checked before the arrival of goods.
* Any ad-hoc duties that may arise.
* Answering phone.
Requirements
* 2 years' experience in sales/administration office.
* High attention to detail and organisational skills.
* Proficient with Microsoft Office.
* Strong and confident communicator with fluent written and spoken English.
* Willing to learn an Interesting and diverse range of products. A quick pick up of technical specification is an advantage.
What We Offer:
Permanent contract after 6 months probation.
Competitive Salary.
21 days (Up to 2 additional days leave after 12 months).
Company Pension after 12 months.
Working Hours (9.00am to 5:00pm).
Possibility 3 or 4 Day Week for suitable applicant.
Positive working environment with a relaxed atmosphere.
If you want to be part of the Vanguard Fire & Rescue team and hold the required skillset & experience we are searching for, then please apply today! To apply, please send a cover letter and CV.
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