At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.
Cloudera is looking for an experienced and highly motivated individual to join the Accounts Receivable team.
Job Location: Cork, Ireland (Hybrid)
Reporting Line: Senior Manager of Accounts Receivable
Responsibilities:
1. Generate invoices in Netsuite and submit to customers through various means.
2. Reconciliation of customer accounts and provision of Statements of Account.
3. Review the AR subledger daily, issue payment reminders both ahead of invoice due date and as needed if invoice becomes overdue.
4. Contact customers via telephone and email to resolve any billing-related questions, requests, or issues.
5. Work cross-functionally with Order Management, Sales Ops, and Sales to resolve queries or issues in relation to open invoices.
6. Assist management with specific processes in place for severely aged debt, including review of Tesorio notes and liaising with internal teams on agreed actions.
7. Follow policy and procedures for approval, creation, and application of credit notes.
8. Participate in the month-end close process.
9. Support audit tasks as needed.
10. Help with ad-hoc tasks as determined by the Sr. Manager.
Qualifications:
1. Invoicing and credit memo/returns experience.
2. Familiar with basic contractual documents and contractual provisions related to billing and payment rights.
3. Excellent communication skills to liaise with external and internal customers.
4. Proactive attitude towards role and process/system improvements.
5. Problem-solving skills.
6. Foreign language (French or Arabic particularly) a plus.
7. Ability to prioritize and multitask.
8. Minimum 2-3 years accounts receivable billing and collections experience.
9. NetSuite experience is an advantage.
10. Proficient with Excel/Google Sheets.
What You Can Expect From Us:
1. Generous PTO Policy
2. Support work-life balance with Flexible WFH Policy
3. Mental & Physical Wellness programs
4. Phone and Internet Reimbursement program
5. Access to Continued Career Development
6. Comprehensive Benefits and Competitive Packages
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