Plumbing & Heating Supervisor - Gorey, Co. Wexford
Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney's Hardware.
Principle Objective
As Plumbing and Heating Supervisor you will manage all aspects of the Plumbing and Heating operation in your branch. Key to the role is driving sales of all products, developing new business and servicing our existing customer base while also ensuring the smooth running of daily operations.
Knowledge & Experience
1. Substantial experience working within the Plumbing and Heating Industry
2. Strong commercial and strategic acumen
3. Ability to reach and exceed sales targets
4. Health and Safety compliance experience
5. People management experience desirable but not essential
Key Responsibilities
6. Manage all aspects of the Plumbing and Heating department, buying / stock levels / margins
7. Achieve sales and margin targets
8. Health & Safety Awareness - ensure that Company Health & Safety Regulations are strictly adhered to
9. Plumbing and Heating department development
10. Building customer relationships
11. Maintain a high customer service standard ensuring all customers are dealt with in an efficient and effective manner
12. Ensure employees are appropriately trained to deal with customers
13. Be responsible for all equipment and carry out regular stock checks
14. Take responsibility, as requested, for the development and implementation of the strategic and business plan, involving regular consultation with Senior Management
15. Responsible for the re-order of selected product lines and also ensuring that stock levels of selected product lines within the department are maintained at optimum levels
16. Ability to manage and anticipate change
17. Ensure a tidy working environment at all times in line with health and safety guidelines
18. Actively safeguard against theft of company goods or property by being security conscious at all times
19. Ensure all company policies are implemented accordingly
Essential Competencies
20. Ability to prioritise workload
21. Effective team working and networking skills
22. Commercial awareness and numeracy skills
23. Excellent interpersonal and customer-facing skills
24. Strong sales skills and negotiation skills
25. The flexibility and willingness to learn
26. Target driven with the ability to think strategically
27. Excellent organisation skills and attention to detail
28. Excellent communication skills, both oral and written
29. Negotiation and analytical skills
30. A positive attitude
31. IT literacy and the ability to handle analytical data
Key Relationships
32. Branch Colleagues
33. Branch Manager
34. Regional Plumbing & Heating Manager
35. Regional Director
36. Support Office team
37. Customers & Suppliers
Contract Type
38. Temporary
39. Full time 39 hour contract
40. Working week Monday to Friday, may be required to take part in the Saturday roster
41. Location - Gorey, Co. Wexford
Our Benefits Include
42. Competitive Basic Salary
43. Private Health Care
44. Sick Pay Scheme
45. Paid Maternity and Paternity Leave
46. Pension Scheme
47. Colleague Saving Scheme
48. Profit Share Scheme
49. Colleague Discount
50. Educational Assistance
51. Wellness initiatives
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleagues responsibility to familiarise themselves with these changes. Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties.
Also known as Plumbing Assistant - Counter Sales - Sales Assistant - Plumbing Representative