Assistant Spa Manager – Luxurious Property in Co. Kerry
Location: Co. Kerry
Salary: Competitive, based on experience
We are hiring for our client, a luxurious property in Co. Kerry, seeking a dynamic and experienced Assistant Spa Manager. The ideal candidate will assist in managing daily spa operations, ensuring that guests receive the highest standard of wellness treatments and services in a serene environment.
Key Responsibilities:
* Support the Spa Manager in overseeing daily spa operations, ensuring efficient service delivery and guest satisfaction.
* Lead and motivate the spa team, ensuring staff provide exceptional treatments and maintain excellent customer service.
* Assist with scheduling, staff training, and development to maintain high performance levels within the team.
* Ensure compliance with health and safety, hygiene, and sanitation standards.
* Monitor and manage inventory levels, product orders, and stock control for spa supplies.
* Assist with the development of spa menus, promotions, and guest loyalty programs.
* Handle guest feedback and resolve any issues in a professional manner.
* Work closely with other departments to coordinate spa services for special events and packages.
* Stay up-to-date with industry trends, treatment innovations, and product knowledge.
Requirements:
* Proven experience in a supervisory or assistant management role within a luxury spa or wellness setting.
* Strong leadership and team management skills.
* Excellent communication and interpersonal abilities.
* Knowledge of a wide range of spa treatments and therapies.
* Strong organizational and time management skills.
* A passion for wellness and guest care.
* Flexibility to work weekends and holidays as needed.