Job Description
DEPARTMENT: Production
REPORTING TO: Production Supervisor/ Team Leader
DIRECT REPORTS: N/A
OBJECTIVES OF POSITION:
1. Quality: It is the responsibility of all production operators to assemble, test and handle all products in line with the documented specification and processes, thus ensuring that all products supplied to our customers are to the highest possible quality levels and conform to all specification requirements.
2. Productivity: Working part of the manufacturing team produce the correct number of products in line with the production plans as communicated by Supervisors and Team Leaders. These products must be available to ensure the correct levels of delivery performance to our customers.
3. Teamwork: All employees will be part of a team committed to a goal of total customer satisfaction and will be required to participate as a team member during each day of their employment.
RESPONSIBILITIES:
4. Time Keeping: All employees are to be at their work station to perform the shift changeover duties prior to the departure of their counterpart on the previous shift.
5. Attendance: All employees are expected to turn up for work at the start of their shift in a timely manner and make themselves available for which ever task is assigned.
6. Quality: All employees will perform all operations in line with processes, manufacturing instructions and specifications, paying particular attention to specific customer requirements. All disciplines such as product handling, ESD Practices, machine operations, safety at work etc must be observed.
7. Teamwork: All employees will be required to perform duties within a team environment and must co operate with their colleagues and supervisors / TeamLeaders in a positive manner in order to achieve their goals.
8. Productivity: All employees must reach the specified targets set within the individual manufacturing areas within the specified time frame to meet customer delivery goals.
9. Dress Code: All employees will be required to wear suitable protective equipment such as ESD work coats, eye glasses etc within their designated work area.
10. Communication: All employees are responsible to communicate any problems or issues to their direct supervisor as quickly as possible to prevent any unnecessary downtimes or safety risks. Also, should an employee have any improvement ideas they should actively communicate these in order to improve the team's overall performance.
11. Attitude: All employees will be required to display a positive, co operative attitude at all levels within the company, working collectively to the overall success of the business.
12. Measurement: All employees will be reviewed on a regular basis on the following categories: Timekeeping, Quality, Productivity, Teamwork, Attitude, Initiative, Creativity, Communications, Development potential. These measurements will be the basis for the annual performance appraisal which will determine any promotions or salary increases, and will also be a key factor in providing further Training, Education and Career Development.
13. Customer Focus: All employees must recognise their importance in providing customer satisfaction, to both internal and external customers and must act to provide the best quality products, services and communications to these customers.
14. Quality: Assure ongoing compliance with quality and industry regulatory requirements.
15. Health & Safety: Ensure compliance with Health & Safety Legislation and Regulations.
MEASUREMENTS:
16. Measurements will be tracked against plant metrics and MBOs tracked as per the annual appraisal process.
PERSONNEL SPECIFICATIONS
ESSENTIAL:
17. Operators must have a good positive manner and behave in a professional and acceptable fashion.
18. Operators must be flexible, being able to work in different areas as required by their supervisors.
19. Operators must be able to communicate well with their colleagues, supervisors, Team Leaders and Managers.
20. Operators must be able to carry out variable shift work as required by the current business conditions.