Role Overview
As a Program Manager at Planet, you will be responsible for overseeing and managing the Future State Planet Portal program across various teams and departments. Planet Portal is a strategic Project for Planet for 2024 and 2025 and as such has a high profile within the company. You will be the main person facilitating the delivery of the Portal agreed phasing and deliverables through the final quarter of 2024 and into 2025 and beyond. You will be involved in scope setting and sign off on future deliverables as well as discovery, development, testing and go live on all agreed deliverables. You will work with internal Portal teams as well as cloud ops, IDP, internal application domains and IAM to achieve end state delivery.
What you will do:
Project and Program Management:
* Creation and maintenance of project and program management plans.
* Working with multiple internal teams (product, engineering, sales, development, risk and compliance) and external partners to deliver projects.
* Managing projects related to new functionality, transformation, compliance, client requests, and new product development.
* Communication on progress to senior executives.
* Escalating key decisions in a timely manner to decision makers and ensuring transparency on decisions made/needed throughout the programs lifecycle.
Budget and Tracking:
* Maintaining the budget and tracking expenses to ensure financial targets are met.
* Monitoring and reporting on project progress and financial status.
Conflict Resolution:
* Identifying and resolving blockers and conflicts that may impede project progress.
Process Adherence:
* Adhering to PMO processes and ensuring all project activities comply with company standards.
* Scheduling infrastructure tasks for go-live and UAT (User Acceptance Testing) environment management.
Who you are:
Experience: Minimum of 7 years of experience in program or project management, preferably in the payments or financial services industry.
* Environment: Demonstrated ability to thrive in a fast-paced environment.
* Leadership: Strong leadership skills with the ability to guide and motivate cross-functional teams.
* Communication: Excellent call control, presentation, and communication skills.
* Team Player: A collaborative team player with a positive attitude and strong interpersonal skills.
Additional Requirements:
* Education: Bachelor's degree in Business, Management, or a related field. PMP or similar certification is a plus.
* Technical Skills: Proficiency in project management tools and software (confluence, JIRA, PMO tooling, Microsoft Project, PPT).
What We Offer:
* Competitive salary and benefits package.
* Opportunities for professional growth and development.
* A dynamic and inclusive work environment.
About Us
Company Background: Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
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