Intersport Elverys is a recognised market leader and innovator in sports retail, with a retail network in the Irish market now standing at 47 stores, supported by a fully integrated omnichannel strategy.
As a member of Intersport - a vertical retail organization with over 6,000 retail stores in 57 countries - we provide access to the world’s leading sports brands including Nike, Adidas, Puma, and Under Armour. Our understanding of the local customer enables us to offer the best range, advice, and value for those passionate about sport and fitness.
The Intersport Elverys brand supports Irish sport at all levels, from grassroots events to elite teams and athletes. We are title sponsors of Mayo GAA and the FAI Summer Soccer Schools, and retail partners to the FAI, IRFU, Connacht Rugby, Dublin GAA, and Tipperary GAA.
Job Scope:
The Assistant Manager is responsible for assisting in the operations and sales performance of our stores and deputising for the Store Manager.
Key Responsibilities:
1. Deputise for the Store Manager as required.
2. Support the day-to-day operations in the store, including sales, staff, customer experience, security, health & safety, stock, and resources management.
3. Meet and exceed store targets and Key Performance Indicators (KPIs).
4. Assist in managing cash, wage costs, budgets, and systems administration as required (TMS, SAP, etc).
5. Assist in driving excellent Visual Merchandising in store to engage, inspire, and educate the consumer.
6. Recruit, train, coach, and manage staff in line with company policies, ensuring fairness and consistency.
7. Manage absence, including back to work interviews.
8. Take responsibility for specific areas of activity as assigned by the Store Manager.
9. Ensure all staff are assigned to key service areas and have sufficient tasks to perform each day.
10. Be security conscious within the store and stock rooms – monitor potential shoplifters and follow security guidelines to deter pilferage and protect stock.
11. Ensure all staff are fully trained and following company policies and procedures regarding Health & Safety.
12. Deliver excellent store standards consistently in line with business audit requirements.
13. Act as key holder and call-out person in the event of alarm activation.
14. Provide cover for other stores as required.
15. Any other activities as required to ensure the successful operation of the store.
Qualifications, Skills and Experience:
1. 2/3 years retail management experience (dependent on store grade).
2. Excellent interpersonal, communication, people management, and leadership skills.
3. Experience in Visual Merchandising desirable.
4. Passionate about delivering an excellent customer experience with an understanding of how this drives sales.
5. Proficient IT knowledge including Excel, Email, and SAP.
6. 3rd Level Business/Retail Management Qualification beneficial but not essential.
Additional Benefits Include:
1. Employee in-store discount.
2. Learning & Development (Online training platform, Emerging Manager program, Education Assistance, Study & Exam Leave).
3. Service Awards.
4. Employee Assistance Programme.
5. Company Sick Pay Scheme.
6. Employee Referral Program.
7. Momentous Life-Events/Life Milestones acknowledgement.
Note: This job description is not a static document and doesn’t propose to cover every aspect of this role. Duties and responsibilities of this role may vary in the future.
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